Harborline Worlds operates a large-scale UGC platform where players, server operators, and creators build new experiences, share tools, and distribute premium content. Our community team helps shape communication between platform leadership and the people extending the ecosystem every day.
We're hiring a Creator Community Specialist to support creator-facing communications, community listening, and moderation across a fast-moving multiplayer platform. You'll surface sentiment, highlight standout creations, and help internal teams stay closely connected to the needs of makers and players.
KEY RESPONSIBILITIES:
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Draft community-facing updates including creator spotlights, release summaries, and platform announcements
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Monitor creator and player conversations across forums, Discord, Reddit, and related channels
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Synthesize sentiment and feedback into actionable reports for internal leadership
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Support moderation and community health initiatives across official channels
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Identify high-quality user-generated projects for recognition and amplification
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Coordinate communication timing with product, support, and platform leadership
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Represent community priorities clearly to internal stakeholders
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Track emerging issues, recurring feedback themes, and ecosystem opportunities
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Help maintain an inclusive, constructive, and creator-friendly environment
REQUIRED QUALIFICATIONS:
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2+ years in community, communications, social, or player-facing roles in games or digital entertainment
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Hands-on experience managing online communities across multiple platforms
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Strong written communication skills and a confident editorial voice
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Ability to interpret community sentiment and present it clearly to cross-functional teams
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Experience collaborating with product, support, and marketing partners
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Strong interpersonal skills and good judgment in public-facing situations
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Passion for creator ecosystems and player communities
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Comfort working in a fast-moving, feedback-heavy environment
PREFERRED QUALIFICATIONS:
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Experience with modding, UGC, creator tools, or custom server ecosystems
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Basic knowledge of scripting, game tooling, or creator workflows
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Experience curating community-created content
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Familiarity with Reddit, Discord, and creator-led community spaces
