Job Overview
Overall responsibility for the efficient operation of the car parks, trolley service & Lost property dept together with working supervision of a customer focused and responsive service team.
Main Duties
Car Park Ops team
Conduct daily/weekly equipment and site inspections
Respond to requests for technical help, such as ticket jams etc
Provide first line maintenance of all equipment
Assist all car park users both on the ground and remotely
Assist all blue badge holders and support PRM
Ensure all car parks are tidy and well presented, taking action to rectify any issues below standard
Ensure that all car park equipment & trolleys are
operational and efficient.
Ensure adequate provision of trolleys across the site.
Drive the vehicle to and from the halt to collect passengers
Security patrol of car parks and record
Ensure entire site meets health and safety standards and all issues recorded and reported for action
Proactively ensure entire site is prepared in advance of any weather disruption
Ensure team is fully trained and competent in emergency orders
Car Park Control team
Respond to passenger intercoms
Remotely assist passengers such as booking activations/lost ticket etc
Ensure correct procedures for car park system operation are followed
Direct ops team to any area that requires attention
Keep issue log etc
Passenger transfer between terminal and rail halt
Provide and drive a suitable vehicle to transfer passengers to/from the halt.
Full vehicle maintenance, insurance and fuelling
What we are looking for
An exciting opportunity to join our established Car Parking team here at Belfast City Airport. Full training and Uniform provided.
