Make a meaningful difference in people's lives by providing essential overnight support in a role where your vigilance and care directly contribute to vulnerable adults feeling safe and secure in their homes.
Housing Night Concierge (Supported Housing) 7.5 HOURS PER DAY / 4 ON 4 OFF ROTA BETWEEN THE HOURS OF 4PM AND 2AM
Location: Bath
Salary: £20,128 per year | £14.70 per hour
Contract: Permanent
Role Overview
A Housing Night Concierge is required to provide a safe, secure and supportive overnight presence within supported housing accommodation.
This position suits individuals confident working independently, with strong attention to detail and a commitment to supporting vulnerable adults. The role contributes to maintaining a calm environment, ensuring building security, and responding appropriately to incidents during night hours.
Key Responsibilities
- Provide an on-site overnight presence to maintain resident safety and property security
- Conduct regular building checks and patrols to monitor safety, well-being and maintenance issues
- Monitor CCTV and respond to incidents in line with policies and procedures
- Maintain accurate shift logs and incident records
- Deliver clear verbal and written handovers between shifts
- Undertake additional duties aligned with the responsibilities of the role
Requirements
- Experience supporting vulnerable individuals or those with complex needs and/or challenging behaviours
- Ability to work independently and remain alert during waking night shifts
- Strong communication, observation and record-keeping skills
- Previous experience in a similar night or concierge role desirable but not essential (training provided)
- Valid UK driving licence and access to a vehicle with business insurance where travel is required
Employee Benefits
- Employee Assistance Programme and Health Cash Plan
- 27 days annual leave plus bank holidays (pro rata), increasing to 30 days after 4 years' service
- Birthday leave (pro rata)
- Competitive pension scheme
- Regular supervision and opportunities for feedback
- Career development and ongoing training
- Eligibility for Blue Light Card discounts
- Reflective practice sessions with external facilitators
Equality & Diversity
An equal opportunities employer committed to creating an inclusive workplace. Applications are welcomed from individuals of all backgrounds, including those with lived experience and groups currently underrepresented in the workforce. Flexible working and reasonable adjustments are supported where possible.
Please note that Wolf Healthcare is acting as an agency for this part time, permanent position in BATH, BA2
IND2
Job Types: Full-time, Permanent
Pay: £14.70 per hour
Benefits:
- Additional leave
- Company pension
- Employee discount
- Employee mentoring programme
- Health & wellbeing programme
- Store discount
Experience:
- complex needs and/or challenging behaviours: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
