JOB DESCRIPTION
Job Title : Medical Receptionist
Responsible to : Practice Manager
Accountable to : The General Practitioners in the Partnership
Job Experience : Medical Receptionist experience in GP Practice is compulsory
Also We are looking for candidates within 20 minutes driving distance to the Surgery N9 7HD
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Reception Duties :
- Greet all patients on arrival.
- Answer the telephone: dealing with or redirecting enquiries.
- Handle general enquiries, referring on where necessary.
- Make new and follow-up appointments.
- Accept messages for the Practice Manager and Doctors.
- Record requests for home visits and contact the duty doctors with late calls.
Clerical Duties
- Open mail and distribute as appropriate and follow protocols for insurance reports, disability reports and requests for copies of medical records, Scanning , workflow system.
- Able to do DOCMAN workflow tasks and EMIS tasks given by Clinicians.
- Prepare computerised repeat prescriptions following practice protocol and set out for verification and signature by doctor (Electronic & Manual )
- Scan hospital letters and results into patients’ medical records.
- Extract information from computer to assist in completion of target returns to NHS England.
- Complete appropriate registration forms, referral forms as necessary and Maternity / Medical exemption forms.
- Maintain computer database.
- Make appointments for hospital transport.
- Send out referral emails
- Maintain supplies of stationery available in reception area.
- Phone hospitals to obtain patients’ results and follow up appointments.
- Contact patients regarding their test results
- Accept delivery of vaccines as per practice protocol.
- Record temperature readings of vaccine fridge as per practice protocol.
General Duties
- Log into telephones and check all consulting rooms for adequate stocks prescriptions and blood forms.
- Each evening, leave reception area tidy and ready for incoming colleagues. Leave information regarding unsolved or urgent problems in the diary.
- Log out of computers and telephones on reception, back admin and in consulting rooms.
- Undertake any other duties as agreed between the Partnership and yourself.
This Role also includes any Ah-hoc duties given by Clinicians or management team.
This job description may need to be reviewed or revised from time to time as the practice develops.
Pay: £12.71-£14.50 per hour
Benefits:
- Company pension
- Employee discount
- On-site parking
Application question(s):
- Are you within 20 minutes driving distance to the Surgery N9 7HD
Experience:
- GP Surgery: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
