Lettings Administration Manager
MWD Residential Lettings | East Kilbride
£28,000–£30,000 per annum, depending on experience
Full-time, Permanent
Monday to Friday | 9.00am–5.00pm
Join the MWD Team
MWD Residential Lettings is a family-run, independent letting agency based in East Kilbride.
With over 20 years of experience in the lettings industry, we are known for professional property management, clear communication and a high standard of service.
As MWD continues to grow, we are looking for an experienced Lettings Administration Manager to take ownership of the lettings administration function and play an important role in the continued development of the business.
The Role
As Lettings Administration Manager, you will be responsible for ensuring the lettings administration function operates accurately, efficiently and consistently.
Your responsibilities will include:
- Overseeing tenancy administration from application and referencing through to move-in, tenancy changes and move-out
- Preparing and issuing tenancy agreements, rent increase notices, Notices to Leave and associated documentation
- Managing rent administration, rent-related enquiries and arrears follow-up
- Monitoring statutory deadlines, key tenancy dates and outstanding actions
- Maintaining accurate landlord, tenant, property and tenancy records
- Overseeing shared inboxes and ensuring enquiries are allocated and progressed
- Ensuring agreed procedures and processes are followed consistently
- Identifying opportunities to improve administrative processes and efficiency
- Working closely with the Operations Director and colleagues across the business
About You
Previous residential lettings experience is essential.
You should have a strong working knowledge of Scottish residential lettings, including Private Residential Tenancies and the Letting Agent Code of Practice.
You will be highly organised, accurate and confident managing a busy workload with competing priorities.
Strong communication skills are essential, together with the ability to take responsibility, exercise sound judgement and ensure matters are followed through to completion.
An ARLA Propertymark, LETWELL or equivalent recognised lettings qualification would be advantageous, although it is not essential.
Why MWD?
MWD is an established and growing independent letting agency with a strong focus on service, standards and long-term relationships with landlords and tenants.
For the right person, this role offers genuine responsibility, the opportunity to contribute to how the administration function develops and scope to progress as the business grows.
What We Offer
- £28,000–£30,000 per annum, depending on experience
- Monday to Friday, 9.00am–5.00pm
- 25 days’ annual leave plus public/statutory holidays
- Company pension
- Permanent, full-time position
- Opportunities for professional development and career progression
If you have established residential lettings experience and are looking for a role with greater responsibility within a growing independent agency, we would be pleased to hear from you.
Please apply through Indeed with your current CV.
Pay: £28,000.00-£30,000.00 per year
Benefits:
- Company pension
- On-site parking
- Transport links
Work Location: In person
