NO SPONSORSHIP OFFERED FOR THIS ROLE!
Job Overview.
As a Team Leader, you are required to provide leadership to support workers within Healthcare 1st Choice supported living service.
You are required to provide support to service users in accordance with best practice according to policy and procedures, agreed standards, legislative requirements, relevant regulations under the direction of the Manager.
You are required to supervise the support service within Healthcare 1st choice in accordance with agreed standards.
You are required to maintain skills at a current level and undertake such training and development as may from time – to – time be required to maintain practice as up to date.
Specific job requirements
· Ensure support plans and support records are up to date.
· Ensure all records, including finances, medication are audited following company policy to ensure compliance
. Lead the services by example and offer positive leadership to the seniors.
· Ensure shifts are scheduled and covered to meet the needs of service users that Healthcare 1st Choice support.
· Recruit staff in accordance with Healthcare 1st Choice recruitment policy and procedure and ensure that admin is well informed of what paperwork to file.
· Induct new staff
· Organise and plan upcoming supervisions and appraisals for support workers
· Carry out spot checks to ensure that support workers are providing service users with assistance to accomplish daily tasks etc.
· Administering medication for service users following Healthcare 1st Choice policies and procedures and completing medication competencies for support workers.
· Ensure that staff that are being allocated out to provide the service are fully trained and competent to meet the needs of that person.
· Ensure that any problems or concerns or changes are reported to the service user’s family.
· You should be able to build rapport with service users and their families
· Work effectively with professionals to support the service user holistically
· Prepare and attend professional and MDT meetings in the absence of the Manager
· Have a clear understanding of the principles of Mental Capacity and Best Interests Decisions and there process.
· You should have excellent telephone manner to deal with staff and service users under pressure.
· Always ensure that staff are introduced to service users before they are allocated to their support.
· You should be able to adapt and address situations quickly
· You should be able to manage travel delays and staff shortages to fully mitigate possible the impact on the Service User, managing and minimising their distress and security in such situations.
· You should have excellent writing skills when reporting incidents and making safeguarding referrals etc.
Key Skills Required:
- NVQ/QCF level 3 (or above) in Health and Social Care to be achieved
- Demonstrable understanding of the legislative requirements around care of vulnerable people,
- MCA and DOLS understanding of the requirements
- Strong numeracy, literacy and computer skills
- Ability to use digital and cloud based systems.
- Broad knowledge of Autism, Learning Disabilities, Mental Health diagnosis and other related conditions
- Participating in on call essential
- Broad understanding of CQC and Commissioning compliance
Qualities Required for this role:
You Should be able to work in partnership with service users, their family, external agencies like councils and being able to speak up when things go wrong.
You should understand what person-centred care is and be able to treat people as individuals who have choices.
You should be able to treat people with kindness and make everyone feel valued.
You should also be striving for quality in everything you do from collecting information, communication, service delivery understanding what quality in care means for people using the service.
Be teachable and accept criticism and always focus on improvement.
Be open to learning and be able to identify your own weaknesses and share with the manager so more training is provided to obtain more knowledge
You should be able to come up with ideas on how things could be done better and ensuring appropriate services are provided for people using our services.
Extensive experience within
Job Type: Full-time
Benefits:
- Free parking
- On-site parking
Experience:
- Supervising experience: 1 year (required)
- Leadership: 1 year (required)
- Senior care: 1 year (required)
Work Location: In person
