Leadership. Excellence. Uncompromising standards.
We are seeking an exceptional General Manager to lead our premium Indian restaurant. This is a pivotal role for an experienced hospitality leader who thrives in high-volume, premium dining environments and has a proven ability to inspire teams to deliver consistently world-class guest experiences.
You will set the tone for the restaurant—shaping culture, driving performance, and ensuring every service reflects the highest standards of true Indian hospitality, quality, and operational excellence. This is a hands-on leadership role for someone who leads from the front and understands that exceptional guest experiences are built on strong teams, clear standards, and attention to detail.
What You’ll Do
● Lead, inspire and develop front-of-house and back-of-house teams to deliver outstanding service.
● Oversee all daily operations in a high-volume, premium dining environment.
● Set and maintain exceptional service standards across all guest touchpoints.
● Ensure smooth, efficient and profitable service periods, even during peak trading.
● Recruit, train and develop staff, building a strong and capable team.
● Deliver ongoing training in service standards, product knowledge and guest engagement.
● Work closely with the Head Chef to ensure seamless kitchen and floor coordination.
● Manage financial performance including sales, labour costs, stock control and profitability.
● Implement strong systems for ordering, stock management and waste control.
● Handle guest feedback professionally, ensuring swift and high-quality resolution.
● Ensure full compliance with licensing, health & safety, and hygiene regulations.
● Continuously identify opportunities to improve service, efficiency and guest experience.
We’re Looking For Someone Who Has
● Proven experience as a General Manager or senior operations leader in a high-volume, premium or fine dining restaurant.
● Strong track record of leading large teams in fast-paced, high-pressure environments.
● Exceptional leadership skills with the ability to motivate, inspire and maintain high standards.
● Strong financial acumen including P&L management, budgeting and cost control.
● Experience driving sales and profitability while maintaining service excellence.
● Excellent communication skills and a confident, hands-on leadership style.
● A visible presence on the restaurant floor during service.
● Strong problem-solving skills and calmness under pressure.
● A genuine passion for hospitality and delivering outstanding guest experiences.
● High standards of professionalism, integrity and personal presentation.
● A strong familiarity with Birmingham as a city is essential, especially its hospitality landscape, customer base, and local market dynamics.
What We Value
We are looking for a leader who:
● Sets and upholds the highest standards in everything they do.
● Leads with warmth, energy, clarity and consistency.
● Inspires teams to perform at their best every day.
● Balances operational efficiency with exceptional hospitality.
● Takes full ownership of results and continuous improvement.
● Builds a positive, high-performance culture rooted in respect and pride.
● Never compromises on guest experience.
What We Offer
● Highly competitive salary package - (can be negotiated depending on experience)
● Performance-related bonus scheme on a half yearly basis.
● Opportunity to lead a flagship premium restaurant.
● Strong support from ownership and senior leadership.
● Career progression within an award-winning and very ambitious hospitality group.
● A dynamic, professional and high-performing team environment.
● The opportunity to shape a restaurant known for exceptional food and world-class service.
If you are an experienced hospitality leader who thrives in premium, high-volume environments and is passionate about building exceptional teams and unforgettable guest experiences, we would love to hear from you.
Apply today and take the lead in shaping something truly exceptional.
Pay: From £34,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Experience:
- Premium Restaurant Management: 3 years (preferred)
Work Location: In person
