About Us:
Budd Electrical & Kitchen Economy are well-established, family-run businesses based in Cardiff, proudly serving the local community since 1966 & 1978 respectively. Over the years, they has earned a reputation as one of Wales’ leading independent retailers of premium home appliances and electrical goods. Their commitment to quality, competitive pricing, and exceptional customer service has made them a go-to destination for all your home appliance needs. In early 2025 both of these companies merged to offer customer a stronger offering still backed by exeptional service.
Products:
As a member of Euronics, these companies offer an impressive selection of top-of-the-line products from world-renowned brands like, Bosch, NEFF, Samsung, LG, Hotpoint, Beko, Rangemaster, Sony, Miele and Dyson. Our product range includes:
- Cooking appliances (gas & electric)
- Refrigeration
- Washing machines, tumble dryers & washer dryers
- Dishwashers
- Floorcare
- Microwaves
- TV & Entertainment systems
- Small appliances
- Heating & air treatment
Services:
Budd Electrical & Kitchen Economy goes beyond just selling appliances. They offer a range of services to enhance customer convenience, including:
- Click & Collect
- Delivery
- Full Installation services
- Disconnect & Sustainable Recycle
- Repairs & Service
The Role:
We are seeking a motivated and enthusiastic Sales Assistant to join our dynamic team. The ideal candidate, should have excellent communication skills and a passion for customer service. As a Sales Assistant, you will be responsible for engaging with customers, assisting them in their purchasing decisions, and ensuring a positive shopping experience. Your ability to sell effectively and provide exceptional service will contribute significantly to our team's success.
Key Responsibilities:
- Greet and assist customers with enthusiasm and professionalism
- Provide knowledgeable advice on a range of electrical appliances
- Process sales and handle transactions accurately using POS systems
- Assist with stock management, including restocking shelves and accepting deliveries
- Maintain a clean and organised shop floor
- Support promotional activities and in-store displays
- Resolve customer queries and issues with a helpful attitude
- dealing with customer needs across multiple touch points - in person, online, email and phone.
Ideal Candidate:
- Previous retail or customer service experience (preferable but not essential)
- Interest in electrical goods and willingness to learn product details
- Excellent communication and interpersonal skills
- Reliable, punctual, and able to work independently or as part of a team
- Flexible with working hours, including occasional weekends
Benefits:
- Friendly, supportive working environment
- Staff discount on products
- On-the-job training provided
- Commission and incentive schemes
Pay: From £24,862.50 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Store discount
Application question(s):
- Are you able to work Saturdays?
Experience:
- Computer literacy: 1 year (required)
- Customer service: 1 year (required)
- CRM software: 1 year (preferred)
- Organisation and multitasking: 1 year (required)
- Phone-based customer support: 1 year (preferred)
Work Location: In person
