Mitie – Security Officer (Union Square Shopping Centre)
Pay: £13.83/hour
Hours: 42 per week (Average), 4 on / 4 off shift pattern, Days and Nights
Location: Union Square Shopping Centre
Requirement: SIA Door Supervisor Licence (essential)
Role Overview
You'll be a key security presence on-site, acting as the first point of contact for customers and clients. The role involves regular patrolling, indoor and outdoor, monitoring for suspicious activity, and responding professionally to incidents.
Key Responsibilities
- Conduct regular patrols, including outdoors in all weather.
- Provide a welcoming, professional presence for customers and clients.
- Maintain strong awareness of the site and surrounding area.
- Identify and respond to suspicious behaviour or criminal activity.
- Maintain control of incidents until emergency services arrive.
- Record and escalate incidents to the Security Operations Manager.
Required Skills & Qualifications
- SIA Door Supervisor Licence (mandatory)
- Strong communication skills (written and verbal)
- Ability to stay calm under pressure
- Team player with a proactive, enthusiastic attitude
- Able to work independently and adapt to business needs
- Full 5‑year checkable work history
Benefits
- Employee Shares Scheme
- Pension
- Extensive training
- Cycle to Work Scheme
- Competitive holiday allowance
- Virtual GP
- Employee Assistance & Counselling
About Mitie
Founded in 1987, Mitie is the UK's leading facilities management and professional services company, employing over 49,000 people across 100+ locations. They support a wide range of clients including banks, retailers, hospitals, schools, and government offices.
Mitie Values
- We are one Mitie – teamwork and seamless service
- Integrity and trust – treating others with respect
- Go the extra mile – proactive, problem-solving mindset
- Diversity makes us stronger – inclusive culture
- Our customers' business is our business – partnership-focused
