We are looking for a dedicated Claims Handler to join our team. In this role, you will be the first point of contact for customers, managing both inbound and outbound calls. You’ll ensure claims are processed accurately and efficiently, gathering all necessary information and delivering exceptional customer service.
This is a great opportunity for a highly organised and detail-orientated professional. The role will be temporarily based in Sutton, it offers a competitive salary and a great pathway into an exciting and rewarding career in insurance.
Key Responsibilities
- Handle incoming claims calls and make outbound calls to customers after an accident.
- Collect and verify accurate information to process claims promptly.
- Provide clear communication and support throughout the claims process.
- Work collaboratively within a team to meet service standards and deadlines.
Skills and Experience
- Excellent customer service skills.
- Strong written and verbal communication abilities.
- Professional attitude and ability to engage confidently with clients.
- High attention to detail and accuracy in work.
- IT literate and comfortable using multiple systems.
- Ability to thrive in a fast-paced environment.
- Proactive, reliable, and a strong team player.
Job Type: Full-time
Pay: £23,000.00-£26,000.00 per year
Work Location: In person
