Essex STaRS is a specialist treatment, prescribing and recovery service for patients with drug and alcohol dependency issues. The service offers opiate substitute prescribing programmes and alcohol detoxification. We work in partnership with other organisations that provide psychosocial and recovery support.
You will be responsible for providing effective clinical and non-clinical administrative support within the service for the multi-disciplinary teams.
To work as an integral part of the team supporting the delivery of all aspects of patient care. You will be expected to work with key partner organisations, service users, clinicians and other practitioners within the service.
Maintain the service user database on a daily basis
Arrange clinic appointments for the service and send out appointment letters as appropriate and record onto Theseus
Record all service user outcomes on to Theseus
Provide typing support for assessments, successful completions, appointment outcomes etc.
Organise / attend service meetings, taking appropriate minutes
Ensure actions from service meetings are duly circulated and followed up
Responsible for recording assessments and reviews onto Theseus and alerting the service of reviews due, ensuring relevant documentation is available
Send letters to service users, GP’s and other agencies and record appropriately onto Theseus
Provide collective and where required individual secretarial support to the servi Open, sort and distribute incoming mail / emails and action as appropriate
Deal with outgoing mail / emails as appropriate
Receive telephone calls / take messages and pass on or deal with if appropriate
Undertaking filing duties and ensure filing systems are maintained
Coordinate and arrange meetings for the Team, taking appropriate minutes
Undertake all scanning / photocopying requests from the team
Cover colleagues during periods of leave
Handling of petty cash
Take part in service development and review
Ensure the service meets the agreed performance/contractual targets and adheres to local and government initiatives
Valuing you. Recognising your dedication. At EPUT, we look after you.
Receive supervision and support to help you fulfil your potential.
Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
Benefits
27 days holiday, plus bank holidays, rising to 33 days after 10 years’ service.
Excellent pension of up to 14.5% of your pensionable pay.
Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
£8K relocation package if you move to Essex to join us
Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.
Work that wraps around your needs
Job share: Applications for job shares are welcomed.
KEY RESPONSIBILITIES CLINICAL
Please note that this role outline serves to provide an illustrative example of the duties and responsibilities you may be expected to undertake during the course of your normal duties. It is not an exhaustive list and you will therefore be required to undertake other responsibilities and duties that are considered to be commensurate with the band.
Maintain the service user database on a daily basis
Arrange clinic appointments for the service and send out appointment letters as appropriate and record onto Theseus
Record all service user outcomes on to Theseus
Provide typing support for assessments, successful completions, appointment outcomes etc.
Organise / attend service meetings, taking appropriate minutes
Ensure actions from service meetings are duly circulated and followed up
Responsible for recording assessments and reviews onto Theseus and alerting the service of reviews due, ensuring relevant documentation is available
Send letters to service users, GP’s and other agencies and record appropriately onto Theseus
Provide collective and where required individual secretarial support to the service
KEY RESPONSIBILITIES NON-CLINICAL
Open, sort and distribute incoming mail / emails and action as appropriate
Deal with outgoing mail / emails as appropriate
Receive telephone calls / take messages and pass on or deal with if appropriate
Undertaking filing duties and ensure filing systems are maintained
Coordinate and arrange meetings for the Team, taking appropriate minutes
Undertake all scanning / photocopying requests from the team
Cover colleagues during periods of leave
Handling of petty cash
Take part in service development and review
Ensure the service meets the agreed performance/contractual targets and adheres to local and government initiatives