Do you have experience in a café, coffee shop, retail or hospitality environment? Are you passionate about delivering excellent customer service and creating a welcoming experience for customers? If so, we'd love to hear from you.
As a Retail Café Assistant , you'll play a key role in the day-to-day operation of our hospital cafés, providing a friendly, efficient and professional service to patients, visitors and staff. Working as part of a supportive team, you'll help ensure our cafés are clean, well-stocked, welcoming and operating to the highest food safety and customer service standards.
With competitive pay rates of £12.92 per hour for weekday shifts, £18.22 per hour for weekday nights (after 8pm) and Saturdays, and £23.64 per hour for Sundays and Bank Holidays, there has never been a better time to join our team.
Join us and help create a welcoming café experience for everyone who visits our hospitals.
Your day-to-day activities will include:
Providing a courteous and efficient service to patients, visitors and staff.
Preparing and serving food, drinks and barista-style coffees to a high standard.
Assisting with café merchandising, presentation and stock rotation.
Receiving and checking deliveries and replenishing stock.
Maintaining high standards of cleanliness and hygiene throughout café areas.
Completing cleaning, temperature and food safety records.
Supporting colleagues and new starters within the team.
Contributing to a positive customer experience while helping achieve retail sales targets.
The ideal candidate will:
Experience working in a café, coffee shop, catering, retail or hospitality environment.
A friendly, approachable and customer-focused attitude.
Ability to work effectively in a busy environment and as part of a team.
Good communication skills and a positive work ethic.
A flexible approach to working hours and duties.
Commitment to maintaining excellent hygiene, food safety and customer service standards.
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond.
As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.
UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
