We have a permanent full time Site Manager role available, located in Scunthorpe. This is a 40 hour per week role - mainly Monday to Friday, however we stipulate five days out of seven worked per week, as you will be require to be flexible, as your role will aslo include managing weekend and night shift staff as well as day shift.
Responsible for:
- Managing a large team of cleaning operatives and recycling operatives in a logistics setting
- Maintain customer focus and ensure the team achieve agreed high standards of service at all times
- Ensure the hours are consistently delivered and any absences are managed without disruption to service delivery
- Train and develop the team to ensure that they have the skills and attitudes to achieve agreed standards of service
- Deliver value and excellent communication to our site based clients, delivering the agreed standards and KPIs within the agreed contract costs
- Promote a safety culture across the site, by managing, training, communicatating, maintaining, and reviewing risk assessments
- Ensure data is used effectively to deliver consistent and timely management interventions
- Responsible for managing onsite team recruitment and providing full induction and training to new site colleagues
Skills
- Effective people management skills, with the ability to influence and motivate teams
- Strong coaching and mentoring skills with the ability to train and develop others
- Ability to deliver outstanding customer service through the effective customer engagement
- Excellent time management, organisation and planning skills to ensure effective timely delivery of a business objectives
- Strong ability to communicate with business users and management of all levels in the delivery of reporting requirements.
Experience
- Knowledge of Health and Safety legislation
- Previous experience in managing a team
- Experience in building relationships and effective stakeholder engagement
- High personal and professional standards of behaviour
- Capable of demonstrating delivery of objectives and performance measures
About ISM
We are market leader in providing high quality facilities services nationwide. We work predominantly in the production, warehouse distribution, transport and public sectors. Our services cover cleaning, security, maintenance, landscaping and recycling operations. At ISM we pride ourselves on having a strong emphasis on safety and high quality standards. Our colleagues are training to adopt the ISM 'can do' attitude and our experienced teams are focused on providing an excellent standard of personal customer service.
#HP
Job Types: Full-time, Permanent
Pay: £30,000.00-£34,000.00 per year
Benefits:
- Canteen
- Company events
- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
Work Location: In person
