Office Administrator (Part-Time/Full time) – Supporting Care Redbridge Ltd
Location: Redbridge, London
Job Type: Part-Time /Full time
Supporting Care Redbridge Ltd is seeking a reliable, organised, and professional Office Administrator (Part-Time) to support the day-to-day administrative operations of our growing domiciliary care agency. This is an excellent opportunity for someone with strong administrative, organisational, and communication skills who is passionate about supporting a high-quality care service and ensuring the smooth running of the office.
Key Responsibilities
- Provide general administrative support to management and the wider team
- Maintain accurate and up-to-date records for service users, employees, and company documentation in accordance with GDPR and company policies
- Handle incoming telephone calls, emails, and correspondence professionally and efficiently
- Support the onboarding process of new employees, including recruitment administration, compliance documentation, and induction arrangements
- Monitor staff compliance requirements, including DBS checks, right-to-work documentation, training records, and other employment-related documents
- Maintain and update office filing systems, both electronic and paper-based
- Prepare letters, reports, spreadsheets, and other documentation as required
- Assist with data entry, record keeping, and database management
- Support payroll administration by maintaining accurate staff records and timesheet information
- Coordinate meetings, appointments, and training sessions, including preparing agendas and taking minutes when required
- Order and maintain office supplies and equipment
- Liaise with employees, service users, families, healthcare professionals, local authorities, and other stakeholders where required
- Respond promptly and professionally to enquiries, complaints, incidents, and concerns, escalating matters when necessary
- Assist with quality assurance processes, audits, and regulatory compliance activities
- Support the maintenance of policies, procedures, care records, and other operational documentation
- Ensure confidentiality is maintained at all times and handle sensitive information professionally
- Undertake any other administrative duties reasonably required to support the effective operation of the business
Requirements
- Previous experience in an Office Administrator, Administrative Assistant, Receptionist, Care Administrator, or similar administrative role
- Excellent organisational and time-management skills with the ability to manage multiple priorities
- Strong communication and interpersonal skills
- Good knowledge of Microsoft Office applications, including Word, Excel, Outlook, and Teams
- Experience maintaining records and administrative systems
- Ability to work independently and as part of a team
- High level of attention to detail and accuracy
- Understanding of GDPR and confidentiality requirements
- Ability to handle sensitive and confidential information professionally
- Strong problem-solving and administrative skills
- Professional, positive, and proactive approach to work
- Experience within the health and social care sector is desirable but not essential
What We Offer
- Competitive salary
- Supportive and friendly working environment
- Opportunities for training and professional development
- Career progression within a growing care organisation
- Hands-on experience across a broad range of administrative functions
- The opportunity to contribute to meaningful community care services
Additional Information
Remuneration, including salary and any additional benefits, will be discussed during the interview process.
Supporting Care Redbridge Ltd is committed to promoting equality, diversity, and inclusion and welcomes applications from candidates of all backgrounds.
Work Location: In person – Redbridge, London.
Pay: Up to £14,000.00 per year
Benefits:
Work Location: In person
