About us
Due to continued growth and contract award, we a looking for a skilled Fire/Security/Warden Call installer to service our clients in Dorset. We are customer-centric, collaborative, engaging, and our goal is to provide first-in-class customer service through engaged teams and a motivated workforce.
Our work environment includes:
- On-the-job training
- Company perks
- Growth opportunities
- Regular social events
- Modern office setting
- Relaxed atmosphere
Field engineers form a crucial part of our organisation, as the customer-facing backbone that underpins our customer-centric culture. We work in an industry with diverse product offerings, and complex systems. We are looking for an experienced Installation Engineer to install Fire, Security and Warden Call systems, and to liaise with customers to deliver a first-in-class service offering
If you have an ability to connect with people, like complex problem solving and want to make a difference, then we want you to apply
Main Responsibilities
· Fire, Warden Call, Security and Access Control system servicing
· Act as an escalation path for complex issues/scenarios
· Maintaining high levels of quality & professionalism standards and ensuring resident & public safety and compliance is adhered to at all times.
· Providing a point of contact to colleagues whilst acting as a subject matter expert for products and processes
· Liaising with customers, providing technical input where required
Must Haves:
· Good working knowledge with demonstratable skills of Warden call and Fire systems (Tynetec, Chubb, Tunstall, Appello, Advance, Hockhiki, Appollo, Kentec, Gent, Hikvision, Paxton, Stanley PAC etc.)
· Excellent communication skills both verbally and through IT (MS Office)
· Strong focus on customer service and experience
Excellent team player
Job Types: Full-time, Permanent
Pay: £30,000.00-£45,000.00 per year
Benefits:
- Additional leave
- Company car
- Company pension
- Cycle to work scheme
- Private medical insurance
- Referral programme
Work Location: On the road
