Pay: Up to £13.00 ph
The Hotel Folk have a fantastic opportunity for a Night Porter to join their friendly team and work across various properties in Suffolk.
You will join a community of Folk obsessed with looking after our guests and delivering a blow-your-socks-off hospitality experience. Ideally, you will have previous experience of working nights and previous experience of working in hospitality. As this role involves serving drinks in the bar to resident guests outside of normal bar hours, by law, you must be at least 18 years old.
Benefits of working for The Hotel Folk:
A share of the tips
Free Golf at Thorpeness Golf Club and Hotel
50% off food in all our hotel restaurants
B&B in any of our hotels from only £50 per room, per night
Family discounts
Discounted treatments and cost price products at our Weavers' House Spa
Hospitality Action - Employee Assistance Programme, Retail discounts
Company pension scheme
Tailored company induction and continued training and development opportunities
Live in option available
Your key tasks as a Night Porter:
Respond to guest and customer requests courteously and efficiently at all times.
Answer in-coming telephone calls.
Take accurate reservation enquiries.
Ensure that all guests complete a registration card on arrival.
Offer guests assistance with luggage.
Patrol the hotel corridors at hourly intervals and the hotel exterior at least twice a night.
Follow lock up procedure as efficiently and precisely as possible.
Complete all checklists on a daily basis and keep the daily day book/handover diary up-to-date.
Ensure the Hotel is sparkling clean by responding quickly to spills and accidents and following the cleaning schedule and signing off on jobs.
Knowledge of the Fire procedures, and ensure that you are aware of the evacuation procedures.
To be able to work flexibly – working shifts, weekends and bank holidays
About The Hotel Folk:
The Hotel Folk is a group of luxury hotels and businesses located across the beautiful county of Suffolk. Founded in 1996, we have grown to comprise six unique and individual hotels, a Country Club, and luxurious Spa. Whilst all our properties are charmingly individual with their own unique personality, the thing they all have in common is the people; a community of Folk obsessed with looking after our guests and delivering a blow-your-socks-off hospitality experience.
Please note that we will not be able to process your application unless you have the right to work in the UK.
If you would like to apply for this role, click apply now, attach your CV and use the job role as the subject title, we look forward to hearing from you!
