Job description
Are you the kind of person who loves meeting new people, builds relationships naturally and always follows through on what you say you'll do?
We're looking for a warm, confident and proactive person to join Sean's Place and help us look after the incredible community of people and businesses who support our work.
You don't need to be an experienced fundraiser.
You might currently work in events, hospitality, account management, business development, community engagement, customer relations or another people-focused role. What matters most to us is that you're brilliant with people, organised, full of initiative and genuinely excited about building relationships that make a difference.
This is a brand-new role, so you'll have the opportunity to make it your own. You'll work closely with our CEO but will also have the freedom to develop relationships, bring ideas to the table and help shape how Sean's Place works with our supporters and partners as we continue to grow.
Job Purpose
The Partnerships & Community Fundraising Coordinator will play an important role in supporting the long-term growth and sustainability of Sean's Place by developing and nurturing meaningful relationships with our community fundraisers, supporters, corporate partners, local businesses and wider community.
Relationships are at the heart of Sean's Place. We are incredibly fortunate to have a growing community of people and organisations who believe in our work, raise funds for us, create opportunities and help us reach more men. This role will ensure those relationships are nurtured, our supporters feel genuinely valued and new opportunities for sustainable income and partnership working continue to be developed.
This is not a traditional fundraising role and does not include responsibility for grants, trusts or commissioning. The focus is on people: building genuine relationships, supporting community fundraising, developing corporate and community partnerships, creating and supporting events, and turning one-off connections into lasting support.
The successful candidate will be a confident and authentic ambassador for Sean's Place. You will be equally comfortable welcoming a community fundraiser to the service, attending a networking event independently, speaking to a local business about our work, supporting a fundraising event or following up a new opportunity.
This is a new role within Sean's Place and provides an exciting opportunity for the right person to shape and develop our approach to supporter engagement and partnerships as the organisation continues to grow.
Key Responsibilities
Community Fundraising & Supporter Engagement
- Act as a key point of contact for individuals, groups and organisations fundraising for Sean's Place.
- Support community fundraisers throughout their fundraising journey, ensuring they feel valued, informed and connected to our mission.
- Provide fundraising information, resources and guidance in line with Sean's Place policies and agreed supporter offer.
- Maintain appropriate and regular contact with active fundraisers.
- Coordinate thank-you communications, certificates, visits and other appropriate supporter recognition.
- Develop relationships with previous fundraisers and supporters to encourage repeat engagement and long-term involvement.
- Identify opportunities for supporters to become more involved with Sean's Place through fundraising, volunteering, events, corporate introductions and other appropriate opportunities.
- Ensure every supporter receives a warm, professional and consistent experience.
- Partnerships & Relationship Development
- Build and maintain meaningful relationships with local businesses, community organisations, corporate supporters and other potential partners.
- Nurture existing partnerships and maintain regular, appropriate communication.
- Identify and develop new partnership opportunities that support the sustainability and growth of Sean's Place.
- Arrange and support visits to Sean's Place for potential and existing supporters and partners.
- Work alongside the CEO on key partnership meetings and ensure agreed actions and follow-ups are completed.
- Support corporate volunteering opportunities and identify ways for businesses to engage meaningfully with Sean's Place.
- Develop a strong understanding of our partners, their priorities and how relationships can create mutual value.
- Maintain a pipeline of potential relationships and opportunities and proactively follow these through.
Events & Community Engagement
- Support the planning, organisation and delivery of Sean's Place fundraising events and community engagement activities.
- Develop ideas for new fundraising and supporter engagement opportunities.
- Attend fundraising events, networking opportunities, community activities and social events on behalf of Sean's Place.
- Confidently attend events independently when required and represent Sean's Place to the highest professional standard.
- Build relationships naturally with a wide range of people from different professional, social and community backgrounds.
- Follow up contacts and opportunities created through events and networking activity.
- Work flexibly, including occasional evenings and weekends, to meet the needs of fundraising and community engagement opportunities.
Communications & Social Media
- Speak confidently, authentically and sensitively about Sean's Place, our mission and the impact of our work.
- Support appropriate social media content relating to fundraising, partnerships, events and community engagement.
- Celebrate and recognise supporters appropriately through agreed communication channels.
- Use social media professionally to strengthen relationships, promote opportunities and engage with our wider community.
- Work within Sean's Place communication, media and branding guidelines.
- Ensure information shared about Sean's Place is accurate and reflects our values.
- Protect and positively promote the reputation of Sean's Place at all times.
Administration, Records & Supporter Management
- Maintain accurate and up-to-date records of community fundraisers, supporters, corporate partners and partnership contacts.
- Ensure contact details, communication history, fundraising activity and agreed follow-up actions are recorded accurately and consistently.
- Maintain a clear pipeline of current and potential fundraising and partnership opportunities.
- Track community fundraising activity and income generated through fundraising events, corporate support and partnership activity.
- Maintain accurate records of supporter consent and communication preferences in line with data protection requirements.
- Ensure agreed actions and follow-ups are completed in a timely manner.
- Produce regular updates for the CEO on supporter engagement, partnership activity, income generated and future opportunities.
- Manage a varied workload independently, balancing meetings, events, relationship development, follow-up activity and administration.
- Maintain high standards of organisation, accuracy, confidentiality and professionalism.
General Responsibilities
- Act as a positive ambassador for Sean's Place at all times.
- Work collaboratively with staff, volunteers, students, members and Board members.
- Contribute positively to the culture and values of Sean's Place.
- Attend team meetings, training, development opportunities and supervision.
- Work in accordance with Sean's Place policies and procedures.
- Maintain appropriate professional boundaries and confidentiality.
- Undertake any other reasonable duties appropriate to the role.
Person Specification
Essential Experience
- Experience of building and maintaining positive relationships with a wide range of people.
- Experience in a customer-facing, community engagement, relationship management, events, business development or similar people-focused role.
- Experience of organising, supporting or attending events in a professional capacity.
- Experience of managing multiple relationships, tasks or priorities at the same time.
- Experience of maintaining accurate records and completing administrative tasks to a high standard.
- Experience using social media in a professional or organisational context.
- Previous charity or fundraising experience is welcomed but is not essential. We are particularly interested in applicants who can demonstrate strong relationship-building skills, initiative, professionalism and a genuine ability to connect with people.
Essential Skills
- Exceptional interpersonal and relationship-building skills.
- Excellent written and verbal communication skills.
- The confidence to represent Sean's Place independently at meetings, events, networking opportunities and social gatherings.
- The ability to speak authentically and genuinely about our cause and communicate the impact of Sean's Place to different audiences.
- Strong organisational and administrative skills.
- Excellent attention to detail and accurate record keeping.
- Ability to manage time and workload effectively.
- Ability to work independently and remain motivated without constant direction or supervision.
- Ability to identify opportunities and take appropriate action.
- Confidence using social media professionally and positively.
- Ability to adapt communication style and build rapport with people from a wide range of backgrounds.
- Ability to remain calm, professional and solutions-focused under pressure.
- Good IT skills and confidence learning new systems.
Personal Qualities – Our Non-Negotiables
At Sean's Place, skills and knowledge can be developed, but the right attitude, values and approach to people are essential.
The successful person will:
- Have a strong work ethic and take genuine ownership of their responsibilities.
- Be proactive, self-motivated and a natural do-er.
- Genuinely enjoy meeting people, attending events and building new relationships.
- Be warm, approachable and able to put people at ease.
- Be confident without losing humility or authenticity.
- Be emotionally intelligent and able to understand different people and situations.
- Be reliable and consistently follow through on commitments.
- Have excellent integrity and professional judgement.
- Be comfortable working independently while also enjoying being part of a close-knit team.
- Be resilient and able to remain positive when opportunities do not develop as hoped.
- Be organised and understand that strong relationships require consistent communication and follow-up.
- Be willing to work flexibly, including occasional evenings and weekends when required.
- Be passionate about the mission of Sean's Place and committed to protecting our values and reputation.
- Understand the importance of representing Sean's Place to the highest standard, whether speaking to a community fundraiser, a member, a business leader or a potential partner.
Desirable
- Experience within the charity or voluntary sector.
- Experience supporting community fundraisers.
- Experience developing corporate or community partnerships.
- Experience of community engagement or networking.
- Experience planning and delivering fundraising or community events.
- Experience working with volunteers.
- Knowledge of the local community and business landscape.
- Experience using a CRM or supporter management database.
- Experience monitoring fundraising activity or income.
- Full UK driving licence and access to a vehicle.
What Success Looks Like
Success in this role will mean that people who choose to support Sean's Place feel valued, connected and proud to be part of our community.
Our existing partnerships will be well maintained, community fundraisers will receive a consistent and positive experience, previous supporters will remain connected and new relationships and opportunities will continue to be developed.
The successful person will demonstrate:
- Strong and consistent engagement with fundraisers, supporters and partners.
- Excellent follow-up and relationship management.
- Accurate and up-to-date supporter and partnership records.
- Growth in the number of active community fundraisers and supporters.
- Increased repeat fundraising and ongoing supporter engagement.
- New relationships with businesses and community organisations.
- A developing pipeline of future fundraising and partnership opportunities.
- Successful fundraising and community engagement events.
- Increased income through community fundraising, corporate support, sponsorship and events.
- Positive feedback from fundraisers, supporters and partners.
While relationships are at the heart of this role, its purpose is also to contribute to the long-term sustainability of Sean's Place. The postholder will therefore be expected to demonstrate how their activity, relationships and opportunities are contributing to increased support, sustainable income and the continued growth of the organisation.
To apply for this role email [email protected] with your CV and cover letter, once this has been reviewed we will send full application packs to those we feel are suitable to progress to the next stage, anyone who does not follow this step will sadly not be considered for the role.
What difference will you make?
Sean’s Place supports over 450 men every week, we proudly provide free and immediate access to a wide range of services and support including to their families. You will be working front line making a significant impact to the lives of those you support through 121 and group programmes to improve mental health and reduce the risk suicide. You will see personally the journey of each person who walks through our door and have the comfort in knowing you played a part in giving someone hope again for the future.
Your work will reduce pressure on NHS services as well as contributing to their learning and innovation as we feedback the findings of the support you will be delivering. Your role will be rewarding on many levels but the satisfaction of knowing the impact you have made to a person’s life is often the biggest reward of all.
Why Join Sean’s Place?
At Sean’s Place, we know that to support others well, we also need to look after our team.
We are incredibly proud of the supportive, ambitious and caring culture we’ve created, where everyone works together towards one shared goal – ensuring no man has to face life’s challenges alone.
As part of our team, you’ll benefit from:
- Being part of a passionate, supportive and close-knit team who genuinely care about one another.
- Flexible working arrangements, with the opportunity to shape your working week around the needs of the role.
- Weekly Friday morning team check-ins over breakfast, providing time to connect, reflect and support one another.
- Regular team building and wellbeing days.
- Ongoing training and continued professional development opportunities.
- Company pension scheme (NEST).
- Cycle to Work Scheme.
- Free refreshments whilst at work.
- Free on-site parking.
- Additional annual leave in recognition of long service.
- The opportunity to attend our annual Winter Ball and other team celebrations.
- The chance to be part of an organisation that is growing, innovative and making a genuine difference to the lives of thousands of men every year.
Hours: 21 hours per week, normally worked across 3 days. We are happy to agree regular working days and hours with the successful candidate, taking into account both their availability and the needs of the service. Some flexibility will be required, as the role involves attending fundraising events, networking opportunities and community activities which may occasionally take place outside usual working hours, including evenings and weekends. Where attendance is required, the postholder will be expected to adjust their working hours accordingly. We aim to maintain consistent regular working hours wherever possible.
Salary: Starting salary: £13.45 per hour
Pay: From £13.45 per hour
Benefits:
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
Application question(s):
- Tell us why you would like to apply for this role at Sean's Place.
- How do you match the requirements of the job description and person specification?
Work authorisation:
- United Kingdom (required)
Work Location: In person
