The post holder will provide an effective and efficient administrative service to the MHCAS and Liaison Services within the Hospital Division.
The postholder will need to demonstrate a high level of prioritising and organisational skills and be able to use initiative to develop office support systems as required, and to organise their own workload to meet Trust and local requirements, adjusting priorities as necessary in negotiation with the department and administration managers.
The job will involve liaison between colleagues at all levels, both inside and outside the Trust, as well as with service users and carers. The postholder will be expected to identify threats to the service offered to service users or to the Trust and to contribute to improving systems and processes.
All administrative staff are expected to support the reception function when required by providing excellent customer service at all times.
The successful candidate will work closely within the multi-disciplinary team, ensuring that effective and efficient administration support is provided.
You must be experienced, dedicated, reliable, proactive, and a flexible individual who is assertive and take the initiative in anticipating the needs of their teams.
You should be able to work autonomously as well as part of a team. Along with being able to demonstrate good verbal and written communication skills.
It is essential that you have experience in minute-taking and using Excel (intermediate level) along with good attention to detail.
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.
Our Five-Year Strategy:
We will provide consistently high-quality care closer to home.
With our partners in North London and each borough we will ensure equity of outcome for all
We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
Why NLFT?
We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
We promote flexible working and support staff with a range of health and wellbeing initiatives.
NHS Discounts, generous annual leave and NHS pension scheme
Excellent internal staff network
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Some of the key tasks in this role will be:
To maintain and submit key performance data within strict timelines
Processing of patient details
Distribution of documentation to GPs against set standards
Data entry on our Electronic Patient Records (EPR) system
To support Business/Team Meetings (preparing agendas, taking and distribution of minutes)
To provide support with/lead on audits
Procurement
General administrative functions
Please ensure you read the attached Job Description and Person Specification to ensure you meet the criteria.
