Receptionist - 25 hours per week
Overview:
We are looking for a dynamic and enthusiastic individual to join our great team of receptionists. Providing frontline support to patients and clinicians to ensure a smooth and professional service. Generally shift work, AM or PM cover through the week. No weekend shifts.
About us:
Elborough Street Surgery is a well-established, supportive and friendly GP practice serving the local community of Southfields, South West London. We have approx. 8000 patients with a mix of GPs, Nurse, HCA and Administrators including a clinical correspondence clerk for letters and pharmacists who support medicines management. We are part of Wandle Primary Care Network, made up of Elborough Street Surgery and four other local practices. We have access to physiotherapists, pharmacists and a social prescriber as well as a practice-based paramedic team who undertake most home visits.
We use EMIS web and have operated a total triage system for 3+ years.
Our incoming calls are outsourced to our telephone team.
More about the role:
We are looking for a bright and keen individual who wants to get stuck in and make a difference. The successful applicant will have exceptional people and communication skills. The ability to problem solve and use initiative is key. Strong IT skills are essential as we have to manage and excel with ever-changing new technology as part of the NHS 10 year plan for digital transformation.
The role involves dealing with patients on the front line, liaising with the clinical team through our system of triage and contacting patients to either book an appointment or guide them to the most appropriate service effectively. General admin responsibilities; room stock, dealing with post, scanning letters etc.
If you are looking for a new opportunity where there is room to use your initiative and grow, then this is the role for you!
Training will be provided, as long as you come equipped with a willingness to learn!
Job Types: Part-time, Permanent
Pay: From £14.02 per hour
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Sick pay
Ability to commute/relocate:
- London SW18 5DS: reliably commute or plan to relocate before starting work (required)
Language:
Work Location: In person
