Overview
We are seeking a dynamic and experienced Team Leader to oversee daily operations within our organisation. The ideal candidate will possess strong management skills, excellent communication abilities, and a proven track record in supervising teams across retail or sales environments. This role offers an opportunity to lead, motivate, and develop a high-performing team, ensuring exceptional service delivery and operational efficiency. The position is paid and suitable for individuals with organisational prowess and leadership qualities who thrive in fast-paced settings.
Responsibilities
- Lead and supervise team members to achieve sales targets and deliver outstanding customer service
- Organise daily schedules, allocate tasks, and monitor team performance to ensure operational excellence
- Provide training, coaching, and support to team members to foster professional growth
- Maintain effective communication with staff and management regarding team progress, challenges, and opportunities
- Oversee merchandising standards to ensure visual appeal and compliance with brand guidelines
- Manage administrative tasks such as reporting, stock control, and maintaining accurate records
- Handle customer queries with professionalism, demonstrating excellent phone etiquette and organisational skills
- Motivate the team to meet organisational goals through effective leadership and time management strategies
Qualifications
- Proven experience in management or supervisory roles within retail or sales environments
- Strong leadership skills with the ability to inspire and guide teams towards shared objectives
- Excellent communication skills in both bilingual or multilingual contexts preferred
- Demonstrable organisational skills with attention to detail in managing schedules, stock, and administrative duties
- Experience in merchandising, sales management, or retail management advantageous
- Ability to supervise teams effectively while maintaining high standards of customer service
- Strong time management skills with the capacity to prioritise tasks efficiently
- Previous experience in administrative roles demonstrating organisational competence and phone etiquette
- Management or supervisory experience is essential; previous retail or sales management experience is highly desirable
This role provides a rewarding opportunity for proactive individuals eager to lead a team towards success while developing their managerial expertise within a supportive environment.
Pay: £20.00-£22.00 per hour
Work Location: In person
