“Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.”
At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.
For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.
Purpose
We are looking for a Service Manager who can oversee the day to day delivery and overall performance of the WorkWell provision in North Central London. Combining vision and direction with strong relationship building and people management skills, you will take accountability for contract performance across our delivery.
You will be responsible for managing Seniors/Team Leaders on the WorkWell Contract. This will involve providing regular supervision around management of the Work & Health Coaches, as well as support around complex staffing or caseload issues.
Your role will involve building partnerships with local NHS Trusts/ICB’s, employment providers, and referral sources as well as maintain partnerships with stakeholder and commissioners.
You will work in partnership with /Seniors, ensuring that services are integrated within the NHS where required. You will also build positive working relationships with external partners most notable the West North London Integrated ICB.
WorkWell Service Managers will also be responsible for preparing and leading on Commissioner meetings and delivering contract performance reviews.
Essential:
You will have:
Understanding of the WorkWell Contact Delivery Model
Relevant previous contract or project management experience focused on supporting performance, quality and compliance
Understanding of the practical impact of common health conditions on an individual’s ability to connect with their communities, manage their health condition and secure and sustain employment
Understanding of the impact of the wider social determinants that impact on an individual’s overall wellbeing and/or mental health
Experience of achievement in a target-driven environment and ability to drive performance through focused performance management
Experience of line management and staff development
Practical experience in accessing external support services and well-developed networking skills
Commercial awareness – developing opportunities for collaborative working and cost effectiveness
Download the Job Description for full details.
Location:
Home based but regular travel into delivery area will be required on a weekly basis to meet commissioner, management and team meetings,
Employee Benefits
As an employee of Shaw Trust as well as positively impacting people’s lives, you will have access to the following benefits:
25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday
2 days paid volunteering leave each year
An enhanced pension scheme after 6 months
Life Assurance at 3 times your annual salary rate
Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes
Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women’s Network, Neurodiversity Peer Support Network, Menopause Peer Support Group, The MANaging Network, The Young Professionals Network and Back to Work Support Group)
Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan
Join a diverse and inclusive organisation
Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.
In addition;
We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme.
We are proud to hold the menopause friendly accreditation, hosting a regular Menopause Peer Support Groups providing a safe space for colleagues share experiences or ask questions.
Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.
We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.
If you have accessibility requirements and/or would like further information about the role, please contact:
[email protected]
Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.
