Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
Uniphore is The Business AI Company. We enable businesses to rapidly adopt, significantly transform and immediately unlock value through AI, by providing a platform that allows business users to effortlessly harness agentic AI, tapping into enterprise knowledge that is grounded in their own proprietary data. Through our core principles of providing composable, sovereign and secure AI, we are committed to unlocking AI’s potential as a transformative force for businesses – with openness, trust, and scalability provided by an AI solution that is unmatched by any other.
We are seeking a Senior Pre-Sales Engineer to serve as the technical backbone of our enterprise sales efforts. You will partner closely with Account Executives to drive complex, high-value AI opportunities from qualification through to close – translating Uniphore’s Business AI Cloud capabilities into compelling, customer-specific solutions. This is a highly visible role that demands both deep technical expertise and the ability to communicate confidently at every level, from hands-on IT architects to C-suite executives.
Develop and maintain a strong perspective on how AI – including large language models, agentic architectures, and RAG-based solutions – can drive measurable business value across verticals and functions.
Deliver compelling technical presentations and demos showcasing GenAI, Agentic AI, RAG, and LLM-based capabilities tailored to each prospect’s context.
6+ years of experience in pre-sales, solution engineering, or technical consulting – preferably within enterprise SaaS, AI, or automation platforms.
Hands-on understanding of AI concepts including Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), prompt engineering, Agentic AI architectures, AI security and governance, and ethical AI.
Demonstrated expertise in major cloud platforms (AWS, Azure, or GCP), including core services such as compute , storage, networking, and serverless functions, particularly as they relate to deploying and scaling enterprise AI and SaaS solutions.
Practical experience with API integration and security: designing, integrating, and securing API connections between AI platforms and business applications (e.g., CRM, ERP, data warehouses), with knowledge of protocols (REST, GraphQL ) and authentication mechanisms (OAuth 2.0, API keys).
Data and network architecture acumen – ability to discuss and propose solutions around data governance, network segmentation, and enterprise security when deploying cloud-native or hybrid AI solutions.
Familiarity with one or more of Uniphore’s priority sectors – banking and financial services, media and telecom, retail and CPG, government, or energy and utilities – is a strong advantage.
Location preference:
UK - London
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
