Job Summary
Are you a passionate coffee professional ready to take the next step in your hospitality career? Liv Caffé is seeking a skilled and motivated Café Supervisor to join our dynamic team and help lead our vibrant local hub!
At Liv Caffé, we take pride in serving high-quality coffee, specialty beverages, and delicious treats in a welcoming environment. As a Café Supervisor, you will be key to driving shift excellence, supporting team development, and delivering an unparalleled customer experience alongside our Café Manager.
Responsibilities
- Floor Leadership: Lead by example on the floor during daily shifts—crafting exceptional specialty coffee, managing the floor flow, and stepping in during peak hours.
- Shift Management: Run smooth daily operations, including opening and closing procedures, and delegation of tasks across the shift.
- Team Support & Onboarding: Help train, mentor, and guide baristas, fostering a positive, inclusive, and high-energy working environment.
- Quality Assurance: Maintain strict standards for coffee quality, food safety, hygiene, and full compliance with health and safety regulations.
- Customer Experience: Act as a key point of contact on the floor for customer feedback, resolving issues quickly and building strong community rapport.
- Stock & Equipment Maintenance: Support stock control, daily inventory counts, waste tracking, and basic maintenance/cleaning of coffee equipment.
- Managerial Support: Assist the Café Manager with administrative tasks, shift scheduling, and implementing promotional initiatives.
What We're Looking For
- Experience: A minimum of 1–2 years of barista experience in a high-volume specialty coffee or café environment, with previous supervisory or senior barista experience preferred.
- Leadership Skills: Ability to lead by example, direct shift flow confidently, handle busy rushes calmly, and support team members.
- Coffee Expertise: Strong technical barista skills, including dialing in espresso, latte art, and maintaining high beverage standards.
- Communication: Great interpersonal skills with an approachable attitude for both customers and staff.
- Attention to Detail: High standards for cleanliness, organization, speed of service, and presentation.
- Flexibility: Willingness to work a flexible schedule, including early mornings, weekends, and holidays as required by the business.
What We Offer
- Competitive Pay: An attractive salary or hourly package commensurate with experience.
- Performance Incentives: Opportunities for shift-based or quarterly performance bonuses tied to operational targets.
- Career Progression: Clear pathways to step up into management roles as our brand expands.
- Staff Perks: Generous staff discounts on food and beverages, plus complimentary food and drinks while on duty.
- Supportive Culture: A team-oriented environment where your contributions on the floor are directly recognized and valued.
Pay: £13.00-£14.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Store discount
Application question(s):
- Are you available to work full-time (approximately 40 hours per week) on a consistent basis?
Experience:
- Cafe Manager/Supervisor: 2 years (required)
Work Location: In person
