Job Summary
We are looking for an enthusiastic and friendly Membership Consultant to join our gym team. This varied role includes assisting members, managing memberships and enquiries, supporting daily gym operations, promoting services, and helping create a welcoming and motivating environment for all members.
This is a great opportunity for someone passionate about fitness, customer service, and working in a fast-paced team environment.
Duties
- Welcoming members and visitors in a professional manner
- Providing excellent customer service and member support
- Carrying out sales calls, follow-ups, and email correspondence
- Processing payments and handling till transactions
- Opening and closing the gym
- Completing general admin and reception duties
- Carrying out daily cleaning and basic maintenance tasks
- Supporting members with the safe use of gym equipment
- Monitoring the gym floor and maintaining a positive environment
- Promoting gym services, memberships, and social media marketing activities
The Individual
Required:
- A genuine passion for fitness, health, or sport
- Previous experience in administration, reception, customer service, or a similar role
- Strong communication and basic computer skills
- Reliable, organised, and able to work independently or as part of a team
- Natural sales ability with a focus on selling with integrity
- Target-driven, proactive, and motivated to achieve and exceed targets
- Friendly, approachable, and confident when speaking with prospective and existing members
- Positive, energetic, and professional with a 'can-do' attitude
- Personable with a good sense of humour and able to remain calm under pressure
Desirable:
- Level 2 or Level 3 Fitness/Gym Instructor qualification
- Previous experience working in a gym, fitness, sales, or membership environment
- Experience in marketing, sales, or customer engagement
- Confidence making sales calls and promoting memberships/services
- Health, Fitness and Leisure Industry knowledge
We look forward to receiving your application to join our fantastic fitness club and becoming part of the Viewpoint Fitness team.
Additional Information
Part-time position on an 8-hour-per-week contract. Exact working hours will be scheduled across mornings, evenings, weekends, and public holidays as required.
Please note that hours are expected to increase during October and November, providing additional shifts and working hours during this period.
Pay: £12.71 per hour
Benefits:
- Employee discount
- Flexible schedule
- Gym membership
Work Location: In person
