Clinic Receptionist and Admin Assistant (Full-Time)
Raynes Park, South West London
Monday–Friday | Full-Time
Key Requirements (Please read before applying)
- Proven experience in a reception, front-of-house, or administrative role
- Excellent communication skills (phone, email, and face-to-face)
- Highly organised with strong attention to detail and multitasking ability
- Confident working in a busy, client-facing environment
- Comfortable using booking systems, admin tools, and basic IT platforms
- Able to take initiative and work independently when required
About Us
Therapy4Kids is a growing, clinician-led paediatric therapy practice supporting children, young people, and their families.
We pride ourselves on creating a calm, welcoming, and highly organised environment where every family feels supported from the moment they walk through the door.
About the Role
This is a key front-of-house position at the heart of the practice.
You will be the first point of contact for families and visitors, ensuring the smooth day-to-day running of the clinic while supporting therapists and the wider team. You will be working alongside another receptionist and reporting to our Client Liaison Manager.
This role is ideal for someone who enjoys variety, thrives in a people-focused environment, and takes pride in organisation and professionalism.
Key Responsibilities
- Welcome clients and act as the first point of contact for the clinic
- Manage calls, emails, and enquiries professionally and efficiently
- Support the Client Liaison Manager with appointment booking and diary management
- Provide administrative support to therapists
- Handle payments, invoices, and basic finance administration
- Maintain a clean, organised, and welcoming clinic environment
- Support new client onboarding and registration processes
- Assist with social media and light marketing (posts, stories, reviews)
What We’re Looking For
- Warm, friendly, and professional manner at all times
- Confident communicator with a polished approach
- Strong organisational skills and ability to prioritise workload
- Calm and efficient under pressure
- Proactive, reliable, and self-motivated
- Quick to learn new systems and processes
- Previous experience in a similar setting and similar reception/admin role
What We Offer
- Supportive and friendly team environment
- Opportunity to work within a specialist paediatric therapy setting
- Varied and engaging role with real responsibility
- Long-term position within a growing practice
Job Types: Full-time, Permanent
Pay: £25,000.00-£28,000.00 per year
Benefits:
- Casual dress
- Company events
- Cycle to work scheme
- On-site parking
Ability to commute/relocate:
- west wimbledon SW20 8RE: reliably commute or plan to relocate before starting work (required)
Education:
- Diploma of Higher Education (preferred)
Experience:
- administration: 1 year (required)
- Front house receptionist: 5 years (required)
Work Location: In person
