JOB DESCRIPTION/SPECIFICATION
Title: Quality Controller
36.25 hours per week Monday to Friday
25 days holiday plus bank holidays
Role Requirement
Blagg & Johnson Ltd, a leading manufacturer based in Newark, Nottinghamshire, has an immediate vacancy for a Quality Controller
Job Function
Reporting to the Technical Director, the key objectives for this role are to maintain and continuously improve the Quality Management System (QMS) in line with ISO 9001:2015 and ISO 1090, ensuring compliance, operational efficiency, and customer satisfaction. The role includes ownership of the Quality Manual and all associated processes.
Key Duties and Responsibilities
- Maintaining the Company’s ongoing certification status for ISO 9001:2015 / ISO 1090 including the control of the Quality Manual
- Ensure all standard operating procedures, work instructions, and records are current and controlled
- Lead QMS implementation, updates, and continuous improvement initiatives
- Ensure alignment of QMS with business strategy and operational processes
- Plan and conduct internal audits against ISO 9001:2015 / ISO 1090
- Coordinate external audits (certification and surveillance)
- Full reporting of and ensuring timely resolution of any non-compliance and implementing preventative/ continuous improvement actions as required
- Manage non-conformances, corrective and preventive actions (CAPA)
- Ensure compliance with regulatory and customer-specific requirements
- Monitor KPIs and quality objectives
- Analyse data to identify trends, risks, and improvement opportunities
- Drive root cause analysis
- Lead continuous improvement projects across departments
- Maintain document control system (revision control, approvals, distribution)
- Ensure proper record retention and traceability
- Oversee change management processes
- Ensure employees understand quality policies and procedures
- Manage customer complaints and feedback
- Coordinating external audits by customers and or accredited regulatory/certification bodies
- Support supplier evaluation and performance monitoring
- Report on QMS performance to leadership
- Prepare and present Management Review
- Conducting regular review meetings, documenting key issues and recording necessary actions for compliance and or continuous improvement
- Perform independent visual/dimensional inspection of component parts and complete fabricated/welded assemblies
- Conduct 1st off and sample inspections, where needed, to ensure the capability of manufacturing processes is established and maintained
- Carry out inspection tasks in other areas when necessary, including supplier/sub-contractor activity and goods receiving
- Maintain the company’s calibration system, ensuring that measuring equipment is used correctly and kept in a suitable condition
- Working alongside engineering and production staff to reduce/eliminate scrap and rework.
Skills, qualifications and experience
- Experience of working in a Quality role and a strong knowledge of ISO 9001:2015 / ISO 1090 requirements, preferably gained in an engineering / manufacturing environment
- Experience in quality control and ideally inspection
- Internal auditor training and qualifications for ISO 9001 / ISO 1090 (this is an essential requirement for the role but training can be provided)
- Ideally some experience of leading continuous improvement initiatives
- Computer literacy – minimum MS Excel and MS Word
Personal Qualities
- Able to evaluate information quickly, identify key issues and formulate conclusions based on sound, practical judgement, experience, and common sense
- Able to work independently as well as contribute as a key member of the Company’s management team
- Ability to assess and prioritise workload independently
- Have strong personal values, integrity, trust, honesty and respect for others
- Able to clearly and effectively communicate with colleagues, suppliers and customers
- Possess a high level of verbal and written communication skills for a demanding and customer focused working environment
STRICTLY NO AGENCIES
Pay: £28,000.00-£32,000.00 per year
Benefits:
- Company pension
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
Work Location: In person
