About This Role
We are looking for a dedicated and motivated Supervisor to help lead our team and uphold the high standards that define our customer experience. This role is an excellent opportunity for someone who enjoys taking responsibility, supporting colleagues, and contributing to the smooth day-to-day running of our shops.
As a Supervisor, you will be a key point of support for both the team and management, helping to ensure operations run efficiently while maintaining a welcoming and professional environment for our customers. You will lead by example, provide guidance to team members, and play an important role in delivering the quality, consistency, and service that our customers expect from Sendero.
Key Responsibilities
- Manage inventory, including updating stock sheets on designated days, maintaining accurate stock levels, and minimising waste.
- Ensure the shops remain well organised, clean, and fully operational.
- Oversee the completion of all daily kitchen preparation tasks, opening and closing procedures, fridge temperature records, and cleaning checklists.
- Coordinate staff break times to ensure breaks are taken appropriately while maintaining smooth shop operations.
- Maintain excellent customer service standards and promptly communicate any issues or concerns to management.
- Support, motivate, and guide team members, leading by example in customer service and daily operations.
- Assist in creating a positive, productive, and professional working environment.
Requirements
To be eligible for the Supervisor role, applicants must:
- Be available to work a minimum of 4 days per week (30 hours per week).
- Be available to work at least one weekend shift each week.
- Hold a Food Safety HACCP Level 2 certificate (training can be provided if required).
Pay: From £14.75 per hour
Benefits:
- Casual dress
- Discounted or free food
- Store discount
Work Location: In person
