Job Introduction
Maintenance Operative
Full Time
Salary £27,000 - £35,000 dependent on experience
About the Role
This role will be employed by Silver Birch Care Residential Services. The role will cover homes in and around
the Greater London area.
Carry out reactive maintenance in accordance with requests made by home managers- Liaise with and arrange, where necessary, contractors
- Ensure that the environment is maintained, and when required clearing snow and ice from pathways and putting down grit
- Assist with the moving of refuse, white goods, mattresses, and furniture in a safe manner
- Assist with statutory testing including fire alarm testing, fire extinguisher, fire blanket and fire detector checks, water temperature monitoring, shower head cleaning and emergency lighting checks
- Report any Health and Safety issues relating to the residence ensuring all information is passed to the relevant Manager(s)
- Undertake training as required
- Be prepared to work as and when the need arises incl. supporting with Out of Hours service over weekends and Bank Holidays.
What We Are Looking For
- Hold a full driving licence.
- Good general education with minimum GCSE C or equivalent in English and Maths.
- Excellent verbal, written and numeracy skills.
- Excellent organisational skills including ability to manage time and prioritise effectively.
- Strong IT skills, including using Microsoft Outlook, Word and Excel packages.
- Able to work independently and on own initiative within specified guidelines or processes.
- Well-developed interpersonal skills and able to deal with colleagues at all levels.
- Able to work appropriately with confidential and sensitive information.
What We Offer
Build Your Career
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Fully funded qualifications and clear pathways into Team Leader, Deputy and Registered Manager roles
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Ongoing learning and development through structured programmes and hands-on experience
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Opportunities to step up, take on responsibility, and grow within the organisation
Feel Supported
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24/7 access to confidential support through our Employee Assistance Programme
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OnDemand GP access
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A strong team culture where people support each other day-to-day
Work That Works for You
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28 days holiday (inclusive of bank holidays), increasing with service
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Birthday Recognition – Celebrating our people on their special day
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Wellbeing days to support staff when needed
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Team-based working patterns
Be Part of Something Bigger
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Opportunities to get involved in our international projects, including trips to Tanzania supporting local communities
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A values-led organisation focused on making a genuine difference — not just commercially, but socially
The Essentials
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Pension with NEST
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Access to discounts via Sage Employee Benefits and Blue Light Card
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Employee referral bonus scheme
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Long service recognition awards
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On-site parking (where available)
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Relaxed dress code
About Silver Birch Care Holdings
Silver Birch Care Holdings is a leading provider of high-quality education, supported accommodation, residential care, and specialist support for children and young people aged 5 to 25 across the UK.
We are a family owned provider, driven by our commitment to care. This makes us different from other organisations in the sector. Because we are not owned by venture capital investors or corporate shareholders, we reinvest any surplus funds into our services and support charities around the world.
Through our family of services – including Silver Birch Care, Silver Birch Care (Residential Services), The Beeches, Benecare, and Clover Childcare Services, alongside our two independent specialist schools – we operate more than 60 children's homes and supported living services across London, Peterborough, Northampton, Kent, and Norfolk.
We are proud that Clover Childcare Services is the UK’s first Dyadic Developmental Practice (DDP) Residential Certified Organisation, reflecting our strong commitment to trauma-informed and attachment-focused care.
Working in partnership with over 60 local authorities, we support children and young people to overcome challenges, celebrate their achievements, and build the skills they need to live safe, happy, and fulfilling lives.
Our experienced and dedicated teams nurture every individual, ensuring they feel safe, supported, and valued.
Safeguarding
Silver Birch Care Holdings is dedicated to safeguarding and promoting the welfare and well-being of children and young people. Appointments are made subject to the satisfactory completion of safer recruitment employment checks in line with Ofsted regulations. This will include satisfactory references, enhanced DBS from the Disclosures and Barring Service and, where applicable, any international equivalent being obtained.
