Level Up Entertainment Centre
We're looking for an Assistant Manager to join our busy family entertainment centre, which includes an arcade, soft play, and role-play area with lots of future plans including mini golf.
This is a hands-on role where no two days are the same. You'll be helping to run the day-to-day operations, supporting the team, and making sure our customers have a great experience from the moment they walk through the door.
What you'll be doing :
Helping manage the day-to-day running of the centre.
- Leading and supporting the team during busy shifts.
- Working on the floor across the arcade and play areas.
- Welcoming customers and dealing with any questions or issues.
- Making sure the centre is clean, safe, and ready for our guests.
- Carrying out opening and closing procedures, cash handling, and till reconciliation.
- Helping with staff training and supporting the development of the team.
- Helping across other areas of the business when things get busy or extra support is needed.
- Reporting maintenance issues and making sure any problems are dealt with promptly.
- Taking responsibility for the centre when the Manager is away.
What we're looking for:
- Previous supervisory or management experience in hospitality, leisure, retail, or another customer-facing role.
- A positive, hands-on attitude and the ability to lead by example.
- Someone who enjoys working with people and providing great customer service.
- Good communication and basic computer/POS skills.
- Able to stay calm and organised in a busy environment.
- Flexible to work weekends, evenings, and school holidays, as these are our busiest times.
- Applicants must be aged 21 or over due to key-holding responsibilities.
If you're friendly, reliable, enjoy working in a lively environment with kids and families, we'd love to hear from you. Please send us your CV to apply.
Pay: £28,500.00-£31,200.00 per year
Benefits:
- Discounted or free food
- Employee discount
- Free parking
Work Location: In person
