We're Sky, Europe's biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact - pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you'll enjoy plenty of benefits. Plus, experiences you'll only find at Sky.
Operational Resilience sits at the heart of how we protect that experience. It’s our ability to prepare for, withstand and recover from disruption — safeguarding our customers, our people, and our reputation. Our approach brings together Operational Resilience, Business Continuity and Crisis Management, setting the standard across Sky and placing our team at the forefront of how the organisation responds to risk and crisis.
A bit about the role…
We’re looking for a proactive and driven individual to join our Operational Resilience, Readiness and Response team. This is a unique opportunity to work at the centre of a high-impact, evolving programme — supporting and helping to lead deliverables across Operational Resilience, Business Continuity and Crisis Management.
You’ll play a key role in delivering major milestones that shape how Sky prepares for and responds to disruption, helping to define best practice and set the benchmark across the business. Working with senior stakeholders across multiple functions, you’ll ensure our resilience capability is clearly articulated, consistently applied, and continuously improving.
As an Operational Resilience Practitioner, you’ll gain exposure across the full resilience landscape, from strategy and planning through to real-world incident response and exercising. You’ll contribute to a programme that is highly visible, business-critical and constantly evolving.
This role offers hands-on experience, real ownership and the opportunity to grow in a fast-paced environment. You’ll need a can-do mindset, strong analytical thinking, and the confidence to engage and collaborate across all levels of the organisation.
What you’ll do:
Enable the team’s use of emerging technology, including AI, to strengthen training, testing and resilience capability.
What You'll Bring:
Essential criteria:
A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning
Excellent communication skills: Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders.
Desirable skills and experience:
Benefits and perks
There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster:
How you’ll work
We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week.
Your office base
Osterley
Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.
Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles.
Who we are
We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.
We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.
To find out more about working with us, search #LifeAtSky on social media.
