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VodafoneThree - Client Sales Executive

Vodafone -
Glasgow

Job details

Full-time

Benefits

Company pension
Employee discount
Paid volunteer time

Qualifications

Sales
5G
Profit & loss
B2B sales
Account management
Communication skills

Full job description

Location: Glasgow + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time 37.5 hours per week – Monday to Friday

Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Be part of our Business UK function, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).

What you’ll do

As a Client Sales Executive, you will play a vital role in retaining and growing Vodafone Business’ customer base. Managing a portfolio of around 120 SME accounts, you will combine strong account management with a commercial focus to identify and convert new revenue opportunities within your existing customer base.

You will handle both inbound and outbound customer calls, building trusted relationships that support customer retention, satisfaction and long-term growth. Working across a broad range of business customers, you will respond to queries efficiently while proactively identifying opportunities to add value through cross-sell and upsell solutions.

Using VodafoneThree’s leading Business portfolio, including Mobility, Connectivity, Cloud, Hosting, Security, Unified Communications and IoT, you will help customers find the right solutions for their business needs. You will use a consultative, solution-led approach to differentiate VodafoneThree from the competition, driving revenue, margin and retention across both mobile and converged opportunities.

Every interaction will require sound commercial judgement, ensuring the needs of both the customer and VodafoneThree are met. You will also play an important part in improving customer experience and driving NPS through consistent, end-to-end service excellence.

Who you are

You are an ambitious sales professional with some early experience in a B2B or customer-facing sales role, and you are ready for the next step in your career. You are motivated by targets, enjoy building relationships and are keen to develop your skills in account management, solution selling and commercial growth.

You will bring:

Strong interpersonal and communication skills, with the confidence to engage customers professionally and clearly.
A genuine interest in technology, digital solutions and how they support business growth.
A positive, proactive attitude and a willingness to learn, develop and take feedback on board.
A team-focused mindset, with experience working well with others to achieve shared goals.
The ability to understand customer needs, build rapport and contribute to long-term relationships.
Good organisation and attention to detail, with an understanding that quality and timeliness matter.
Commercial awareness, with an interest in developing your understanding of P&L and broader business performance.

Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

#VodafoneThree
#LI-Hybrid

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