We are looking tor recruit a Manager with experience in the Training Sector, either in Adults (25+) or Young Adults services (16 – 24s). It is essential that the appointee is experienced in leading and managing Staff teams. We are not looking to shortlist Managers from Social Care domiciliary, residential or nursing care, or health backgrounds since we do not deliver personal care services.
Our Hub Managers sit in the Middle Management Team (MMT) and are responsible for management of their Hub premises, services, resources and Staff. Whilst Journey only delivers training services for adults with learning disability, Hub Managers must hold an NVQ5 in Health & Social Care in line with the requirements of the Health & Social Care Act as we are contracted under Day Services Frameworks (Local Authority).
As key managers in the Organisation, a Hub Manager typically manages a team of 10 - 15 Staff consisting of employees, volunteers and practice-based student placements. Staff roles encompass: Senior Learning Disability Skills Specialists, Learning Disability Skills Specialists, Drivers and Activities Specialists. We also host regular undergraduate and graduate student placements from a wide range of disciplines.
Hub Managers work with the Operations Manager to design and deliver programmes to develop Clients’ life and employability skills. Our Hubs accommodate people daily who have intellectual disability and complex needs and we deliver a varied programme of activities weekly both on and off site. Clients choose their activities to meet the needs set out in their Care & Support Plans or Education, Education & Health Care Plans or Continuing Healthcare Plans.
Journey’s Clients are funded by Local Authority Adult Social Care or the NHS and have an assigned Care Manager responsible for approving the Day Service Provider. Some families may also self-fund additional days in service.
Unpaid Carers (families) are involved in Care & Support planning and encouraged to attend Person-Centred review meetings, and other events, at Journey. We recognise and value the knowledge, expertise and role of unpaid carers and consult with Carers regularly as expert partners. We do not provide direct services, however, for unpaid Carers.
Hub Managers work collaboratively to develop enterprise and community fundraising initiatives, each providing opportunities for Clients to further develop their skills and service to the community, and for Hub Managers to build partnerships in their local area. These partnerships enable us to build resources, funding for services and opportunities for Client work experience. They also act as critical referral pathways for new potential Clients and volunteers.
Hub Managers are given an opportunity to take on whole-Company part-time responsibilities for which they are paid at SP9 (pre specialist qualification) or SP10 when qualified.
Hub Managers are the public face of their Hub and our liaison with Adult Social Care. They maintain regular contact with Care Managers and are encouraged to attend networking and provider forums externally whenever possible.
Whilst initially covering our Acomb and Blyth Hubs, our two smallest Day Centres, we we will be relocating our Acomb Hub over the coming 18-24 months. This is a long-planned move which will take this Hub closer to Newcastle. A key element of this role will be assisting with identification of suitable premises, visiting premises with the Operations Manager and overseeing the relocation to the new approved premises, following consultation with parent Carers, Clients and Commissioners.
Terms and Conditions
Contracts are offered on a permanent basis.
Employees are provided with 36 days leave/annum pro rata, a contributory pension scheme, a healthcare package, holiday buy-back scheme, length of service holiday accrual scheme, Cycle2Work Scheme, Salary and a Journey promotional items welcome pack. Staff are also offered discounted lunches and free refreshments.
The Charity operates between 08.30 – 16.30 from Monday – Thursdays and 08.30 – 16.00 on Fridays. All Staff who work for six hours continuously must take half an hour for lunch daily.
https://www.journeyenterprises.co.uk/files/pdf/hub-manager-job-description-new.pdf