Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact?
Then consider the role of a Progression Coach at Reed in Partnership!
This role is office based, but will involve travel across North & East Yorks & Humber also.
Please Note, these roles are expressions of interest only at this point. We are currently working on a number of exciting opportunities within this area and are looking to build a pipeline of talent to allow us to work quickly upon contract award. We will be in a position to be able to begin the formal recruitment process in the coming weeks and we will be in touch to discuss the next steps of your expression of interest as soon as possible.
Who we are:
Reed's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work.
The new Confident Futures programme, funded by the Department for Work and Pensions (DWP), is designed to support Universal Credit claimants with long-term health conditions. It is a voluntary programme focused on helping participants move closer to work by improving confident, wellbeing, skills, stability and readiness for work.
What is the role about?
A Progression Coach is responsible for the attraction, registration and progression of Participants to achieve placements. A Progression Coach will use a variety of techniques including effective diagnosis, individual coaching and training, action planning and Health & Wellbeing Support to provide intensive personal support to a caseload of up to 25 Participants. Progression Coaches will deliver our services both in fixed Reed in Partnership locations, co-location sites and where appropriate within community venues, to ensure our services are accessible to all.
Just some of your day-to-day responsibilities will include:
Attraction & Enlisting
Engagement and Diagnosis
Participant Progression
Motivates, encourages and empowers Participants, identifying barriers, realistic job goals and social training needs, referring as appropriate to relevant support functions
Training Delivery
In Work Support
What’s in it for you?
A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:
To be successful in this role, we are looking for someone with:
Experience of working in a performance target driven environment. Examples of such experience may include working on a similar contract, being a Recruitment Consultant or experience of Business Development roles, sales targets in a retail business or call centre etc.
Essential Criteria:
Progression Coaches attributes include Achievement Orientation, Accuracy Orientation, Advice and Guidance, Challenge and Resilience, Flexibility and Adaptability, Empathy and Empowerment, Honesty and Integrity, Planning and Decision Making, Selling and Influencing, and Team Orientation.
Strong interpersonal skills, specifically around listening, questioning, building relationships, motivation and demonstrating initiative
Desirable Attainments:
Experience of and exposure to client groups. These client groups may include incapacity benefit claimants, single parents, those with criminal records, mental health groups, ex-services, specific ethnic minority or faith groups and those with specific disabilities
Fluency in community languages. Community languages may include Cantonese, Mandarin, Hindi, Urdu, Punjabi, Somali, Vietnamese, Dari, Yoruba, Turkish, French, Spanish, Albanian, Arabic, Bengali, Farsi, Guajarati, Polish, Serbian and Greek (Dependent on programme)
