Job Overview
We are seeking a dynamic and motivated Vehicle Sales Executive to join our energetic sales team! In this role, you will be the driving force behind connecting customers with their perfect vehicle, providing exceptional service, and building lasting relationships. Your enthusiasm and expertise will help us expand our customer base and achieve sales excellence. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for automobiles, this is the perfect opportunity to accelerate your career in automotive sales!
Duties
- Engage with prospective customers through various channels including phone calls, in-person visits, and digital inquiries to understand their vehicle needs.
- Present vehicle options confidently, highlighting features and benefits to match customer preferences.
- Conduct B2B (business-to-business) sales interactions when working with corporate clients or fleet buyers.
- Upsell additional products such as warranties, service packages, and accessories to enhance customer satisfaction and increase sales revenue.
- Maintain detailed records of customer interactions using CRM (Customer Relationship Management) software to ensure seamless follow-up and relationship management.
- Demonstrate excellent phone etiquette and communication skills to build rapport and trust with clients from diverse backgrounds.
- Organize appointments, follow-ups, and documentation efficiently to ensure a smooth sales process from initial contact to closing the deal.
Qualifications
- Proven experience in B2B sales or automotive sales management is highly desirable.
- Multilingual or bilingual abilities are a strong plus, enabling effective communication with a broader customer base.
- Exceptional communication skills with the ability to articulate product features clearly and persuasively.
- Strong organizational skills to manage multiple leads, appointments, and follow-ups simultaneously.
- Proficiency in CRM software for tracking customer interactions and sales progress.
- Excellent phone etiquette and interpersonal skills to engage customers professionally and confidently.
- Demonstrated ability to upsell products while maintaining high levels of customer satisfaction.
Responsibilities will include:
- Speaking with customers and assisting with vehicle sales
- Responding to telephone, online and social media enquiries
- General dealership administration and paperwork
- Collecting and delivering vehicles
- Attending auctions and collecting purchased vehicles
- Inspecting vehicles before purchase/collection
- Negotiating and bargaining when purchasing vehicles
- Preparing vehicles ready for advertisement and sale
- Taking photographs/videos of vehicles
- Helping organise vehicle valeting, MOTs, servicing and repairs
- Moving and organising stock
- Assisting with vehicle handovers
- Keeping the dealership and vehicles presentable
- Supporting the day-to-day running of the business
We’re looking for someone who:
- Has a full UK driving licence
- Is confident driving different types of vehicles
- Has good communication and customer-service skills
- Is organised and comfortable with basic admin
- Is confident negotiating and dealing with people
- Can work independently and use their initiative
- Is reliable, punctual and trustworthy
- Has an interest in cars and the motor trade
- Is willing to learn and take on responsibility
Join us if you're ready to energize your career by helping customers find their ideal vehicle while developing your skills in a vibrant, supportive environment! We value proactive individuals who are eager to grow within the automotive industry and make a real impact every day.
Pay: £25,480.00-£30,000.00 per year
Benefits:
- Casual dress
- Free parking
- On-site parking
Work Location: In person
