Job Title: Assessment Coordinator
Salary: £26,227.50 to £28,285 per annum (dependent on experience)
Contract Type: Permanent
Working Hours: 37.5 hrs per week
Location: Luton
Reporting to: Service Manager
What you will be doing?
As an Assessment Coordinator, you will be responsible for the coordination of new referrals and carrying out assessments with individuals going through their recovery in the Luton Recovery Community. You will work collaboratively with the Service Manager to ensure referrals and assessments are completed in line with contractual requirements and appropriate support can be arranged for individuals in line with their goals. You will act as an ambassador for CLI locally and will develop your relationships with external stakeholders such as partner agencies.
The role will involve using your own initiative dynamically assessing risks and effectively matching Recovery Workers with mentees. You will be required to follow instructions from the Service Manager to ensure your performance is in line with KPI's and contract requirements whilst ensuring you operate in line with CLI's strategic plan, mission and values. It is essential that you have excellent communication and interpersonal skills, with the ability to organise your workload whilst working as part of a team.
What we are looking for?
- Previous experience of dealing with referrals and assessments.
- Experience of data collection, administration and recording procedures.
- Experience of building and maintaining strong relationships with partner organisations and developing contacts and networks across a wide range of local services.
- Proven experience in dealing with a wide variety of individuals in a positive and confidential manner, both face to face and on the telephone.
- Good standard of general education.
- Knowledge and understanding of the administrative processes.
- Professional curiosity with the ability and willingness to learn and apply learning to support delivery.
- High level of relationship skills: Empathy; caring; acceptance; mutual affirmation; and supportive.
- Good IT skills including the use of Microsoft Office applications.
- Ability to work across Luton to meet service delivery demands when required.
- Current driving license, use of car and appropriate business use insurance.
What we offer?
- Holidays: 28 days plus bank holidays with Christmas closure between Christmas and New Year for all employees. Annual leave increases in line with length of service.
- Birthdays: Enjoy an extra day off on your birthday.
- Training & Development: 2 hrs per month to focus on learning and career development.
- Reflective Practice and Monthly Coaching: An opportunity to evaluate actions and experiences to gain insights and improve future performance.
- Employee Social Fund: An initiative designed to bring the organisation together on a social level, fostering relationships and incorporating our values.
- Employee Assistance Programme (EAP): This provides all employees a safe space to discuss any of their personal or professional challenges. It is a confidential service available 24/7 for all employees and their immediate families that includes, short-term counselling, legal advice, and financial guidance.
- Pension: Peoples Pension scheme, contributions are 3% employer and 5% employee.
- Life Insurance: Five times salary.
- Annual Awards Ceremony and Celebration: An annual awards ceremony tied into a Christmas Party to celebrate the amazing work our employees do.
- CLI Staffing Group: an active forum to share your opinions to influence and change the way CLI operates.
- Wellbeing: Your health and wellbeing matters to us. We run regular monthly wellbeing activities, giving you dedicated time with your colleagues to focus on your wellbeing. We also hold regular social events to help you connect with your colleagues in a relaxed and fun setting.
- Volunteering Days: An opportunity to give back to the community.
- Refer a Friend Scheme: An opportunity to qualify for a £250 reward voucher if you refer someone you know into any paid, externally advertised position (permanent or fixed-term) within CLI.
We are Gold accredited by Investors in People, accredited by the Living Wage Foundation and supporters of the Greater Manchester Good Employment Charter.
About Community Led Initiatives
Community Led Initiatives are a lived experience organisation that believes in the capacity for human change. We support those who have been through the criminal justice system, have been affected by drug and alcohol addiction, homelessness or mental health issues. We help them to overcome the barriers preventing them from achieving their goals.
We inspire people to believe that change is possible. We seek, recruit and develop employees who personify change as they will have encountered and overcome many of the barriers which the people we support will face.
We provide one-to-one peer support and group work activities to help the people we work with to achieve their personal goals. In addition to addressing their practical and emotional needs we help them to develop a new positive sense of self. By the end of our mentoring relationship, the people we work with feel empowered to move their lives forward independently and build upon the successes achieved with us.
Many of the people we work with go on to volunteer here at CLI to help build their CV, develop skills, gain meaningful work and bring utility to their past. And we are proud to say that a significant number of CLI mentoring programme graduates go on to become long term ambassadors for change.
We work in partnership with other organisations that are striving to deliver positive impacts, support change, and share our commitment and values.
And we actively welcome those with lived experience of offending, addiction, homelessness, or mental health issues as part of our team. Where others see risk, we see opportunity.
We believe everyone deserves to feel values, to be happy, to belong.
The successful candidate will commit to working in line with our workplace values which are:
- People first – people are our top priority. We care so everyone can be their best.
- Community – our actions and support help build stronger communities where people can find their place and thrive.
- Transformation – we do challenging work, creating positive change that helps people move on with their lives.
- Excellence – we strive to always be our best, to exceed expectations, to learn from our mistakes.
- Trust – we trust ourselves, our colleagues and those we work with to do the right thing, to show integrity, acceptance, respect and fairness in all we do.
To apply for the Assessment Coordinator position, please visit www.communityled.org.uk/vacancies where you will find the full job description and application form. Please submit your application to [email protected] by 12pm Friday 17th July 2026.
The closing date may be brought forward, dependent on the number of applications received.
Community Led Initiatives is an Equal Opportunity Employer and welcomes applications regardless of race, nationality, ethnic origin, sex, marital status, disability, or age. All applicants are considered based on their merits and abilities for the job. All posts are subject to enhanced DBS checks however it will not be used to discriminate unfairly against any individual. We actively promote equality of opportunity for all with the right mix of talent, skills, and potential and welcome applications from a wide range of candidates, including those with criminal records.
Job Types: Full-time, Permanent
Pay: £26,227.50-£28,285.00 per year
Benefits:
Application question(s):
- Do you have a car and valid driving license for this role? Please note, this is essential.
- Please explain how you meet the specification for this role?
Work Location: In person
