The Building Manager is responsible for the effective day-to-day management of the development, with a strong emphasis on proactive, transparent communication with residents through the online portal.
As the Building Manager, you will take direct responsibility for the smooth running of the development, with a particular focus on:
Conduct regular inspections of communal areas using our inspection software, ensuring cleanliness, functionality, and safety and instructing repair works where needed and utilising the Maintenance Operative where you can to save on unnecessary callouts to third-party contractors.
Manage contractors, approve and assess maintenance work, ensure compliance with safety protocols, and check invoices for accuracy ahead of Estate Manager approval.
Coordinate planned maintenance, ensuring timely execution to the required standards.
Prepare a quarterly planned maintenance update with the Estate Manager for the Client, to accompany quarterly financial reporting.
Manage stock levels for day-to-day items and facilitate meter readings for communal utilities, as outlined in the Scope of Services.
Ensure that the Scope of Services is up to date and appropriate for the site, making amendments where needed.
Oversee system tests carried out by on-site staff, including emergency lighting, fire alarms, and lift emergency lines, firefighting lifts to ensure compliance.
Monitor parking compliance and address related issues.
Provide input for budgets, including a full tender process for each contract annually, with recommendations reported to the Estate Manager.
Provide input for residents’ meetings, ensure the monthly directors’ meeting tracker is updated ahead of meetings, and maintain clear communication with directors.
Request quotes and issue work orders within delegated authority.
Where works fall outside of your authority to instruct, obtain a minimum of two estimates for Estate Manager review and approval, raising the works order once approved.
Follow up on emergency repairs carried out out-of-hours, seeing them through to completion and keeping relevant residents updated throughout.
Review all contractor documentation ahead of works, including RAMS and Public Liability Insurance. Where works pose a significant risk or are substantial, ensure all documents are reviewed by the Health & Safety team via the Dwellant system before instruction.
Arrange and follow up on reactive and planned maintenance to ensure works are carried out within appropriate timescales.
Oversee minor repairs (e.g., replacing bulbs, adjusting doors, small tasks) completed by the maintenance operative, ensuring a C-Site report is produced for each set of repairs.
Coordinate and follow up on emergency repairs, ensuring residents are updated via the portal.
During major works, minimise disruption to residents by managing contractors effectively and providing regular updates via the portal.
Ensure that all hazards from fire risk assessments and general risk assessments are input into the Dwellant system, actioning and closing out items where possible, and escalating unresolved issues to the Estate Manager.
Where appropriate, log, manage, and complete insurance claims in a timely manner, maintaining regular communication with leaseholders involved in the claim.
