Fulltime: 37hrs per week
Proposed Interview Date: Friday 7th August (TBC)
Are you passionate about supporting people to live well, feel safe, and stay connected in their community? We are looking for a compassionate and proactive Wellbeing Coordinator to join our Wellbeing & Partnership team, providing high-quality housing management and wellbeing support to tenants across Saffron communities.
In this rewarding role, you will work closely with tenants, colleagues, and partner organisations to help people settle into their homes, maintain their independence, and access the support they need.
Key responsibilities include:
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Supporting tenants through sign-up, move-in, and follow-up visits to help them feel settled and confident in their home.
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Completing fire safety checks, health and safety inspections, and regular building checks to help keep communities safe.
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Working with partner organisations to identify and respond to tenants’ wellbeing and support needs.
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Encouraging independence, involvement, and community engagement through activities, advice, and signposting.
For a full list of responsibilities, please see the attached Role Profile
About you
You will bring empathy, confidence, and excellent communication skills, along with an understanding of the needs of older people and the importance of delivering a respectful, reliable, and person-centred service. You will be comfortable working independently, using initiative, and building positive relationships with tenants, colleagues, and external partners.
If you are organised, caring, and motivated by making a real difference in people’s day-to-day lives, we would love to hear from you.
This role is subject to a Basic Disclosure and Barring Service check.
INDLOW
We are a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk.
We manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market.
We offer specialist homes for older and vulnerable adults and are committed to providing new homes to help solve the housing crisis.
At Saffron
We have a huge commitment to our employees. We want the team at Saffron to be happy, empowered, motivated and feel proud to be part of the Saffron community. We know by having great people we can do a great job for our tenants. We trust our colleagues to do the right thing and we are looking for people whose values are aligned with ours (PACE – Professional, Accountable, Collaborative and Evolving).
You will have the freedom to learn and grow. We are passionate about investing in our people, providing them with the skills they need now, and for their future aspirations. We do this by offering a blend of learning opportunities, including our innovative e-learning platform where learning is self-directed allowing people to learn what they want, when they want to.
We work with and support our people to work in an agile way to ensure that have the right work/life balance. They have the choice to work in the office, work from home, coffee shop, park or a combination of all. We have recently refurbished our offices to encourage collaborative, agile working.
As an inclusive employer, we are committed to the equal treatment of all current and prospective employees and have a zero tolerance policy relating to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Saffron Community.
#proudtobesaffron
