Company Description No Name Bar & Games is a social and competitive bar concept that delivers a different kind of night out, combining games and great hospitality under one roof. Rated No. 1 in Nightlife in Colchester City, the venue is known for its lively atmosphere and consistently positive guest reviews. Guests come not just for activities like axe throwing or pool, but for a full experience that blends play, socialising, and bar culture. With the All Play Pass, visitors enjoy access to multiple games for one great-value price, supported by friendly banter, energetic vibes, and attentive service. The team focuses on creating memorable nights where everyone feels welcome and engaged.
Role Description The Assistant Manager role is a full-time, on-site position based in the Colchester Area. This role supports the General Manager in overseeing daily operations, including managing staff schedules, supervising floor activities, and ensuring that guests receive consistently high levels of service. The Assistant Manager helps coordinate bar games and events, monitors safety and compliance, and assists with opening and closing procedures, cash handling, and inventory control. Day-to-day responsibilities include coaching team members, resolving guest issues, maintaining a clean and inviting environment, and promoting the All Play Pass and other offerings. The role also contributes to local marketing efforts, social media engagement, and the creation of a fun, inclusive, and energetic atmosphere.
Qualifications
- Experience in hospitality or bar operations, including supervising teams, managing shifts, and supporting day-to-day venue activities.
- Strong customer service skills with the ability to handle guest inquiries, resolve issues calmly, and foster a welcoming, inclusive environment.
- Operational skills such as cash handling, basic reporting, inventory oversight, and adherence to health, safety, and licensing regulations.
- People management capabilities, including staff training, performance feedback, and collaborative leadership that motivates a diverse team.
- Ability to coordinate social and competitive games or events, with an eye for smooth logistics and engaging guest experiences.
- Good communication skills, both verbal and written, and comfort interacting with guests, team members, and external partners.
- Strong organisational and time-management abilities, with attention to detail and reliability in fast-paced, late-night environments.
- Flexibility to work evenings, weekends, and holidays as required by nightlife operations; prior experience in bars, clubs, or leisure venues is beneficial.
Job Type: Full-time
Pay: From £27,000.00 per year
Ability to commute/relocate:
- Colchester CO1 1LJ: reliably commute or plan to relocate before starting work (required)
Experience:
- Hospitality management: 1 year (preferred)
- Team management: 1 year (required)
- Customer service: 2 years (required)
Licence/Certification:
- Personal Licence (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
