Retail Manager – Professional Shop
Location: Oxford Golf Club
Employer: JoePepGolf (Owned by Head Professional Joe Pepperell)
Salary: £26,500–£30,000 per annum (depending on experience)
JoePepGolf, the business operated by Head Professional Joe Pepperell at Oxford Golf Club, is looking for an enthusiastic and organised Retail Manager to oversee the day-to-day operation of our busy Professional Shop.
This is an exciting opportunity to join a growing business within a well-established golf club. While experience within the golf industry is desirable, it is not essential—we’re looking for someone with strong retail management skills, excellent customer service, and a proactive approach.
The Role
As Retail Manager, you will be responsible for ensuring the Professional Shop operates efficiently while delivering an outstanding retail experience for members and visitors alike. Working closely with Head Professional Joe Pepperell, you’ll help drive retail performance, maintain exceptional shop standards, and support the wider business.
Key Responsibilities
- Manage the day-to-day running of the Professional Shop.
- Oversee stock control and inventory management.
- Work alongside the Head Professional to place orders and manage stock within agreed budgets.
- Create attractive and effective product displays to maximise sales and present merchandise to the highest standard.
- Process customer orders efficiently.
- Receive full training from Foremost Golf representatives on the Foremost ordering and retail management system.
- Manage tee time and group bookings using the BRS booking system.
- Deliver exceptional customer service with a professional, welcoming manner at all times.
- Support the continued growth and success of the wider JoePepGolf business.
About You
We’re looking for someone who has:
- Previous retail management or supervisory experience.
- Excellent organisational and communication skills.
- Strong attention to detail and pride in maintaining high retail standards.
- A good commercial awareness and ability to work within budgets.
- Confidence using computer-based retail and booking systems.
- Experience with BRS is advantageous but not essential.
- Golf industry experience is desirable but not essential, as full training will be provided.
Salary & Benefits
- £26,500–£30,000 per annum, depending on experience.
- Average of 40 hours per week across the year.
- Weekend and Bank Holiday working required as part of the role.
- 28 days paid annual leave.
- Commission bonus opportunities across the wider JoePepGolf business.
- Ongoing training and development, including Foremost Golf retail systems training.
- Opportunity to work within a progressive and ambitious golf retail business.
If you’re passionate about retail, enjoy delivering outstanding customer service, and are looking for an exciting role within a thriving golf environment, we’d love to hear from you.
Pay: £26,000.00-£30,000.00 per year
Benefits:
- Company events
- Employee discount
- On-site parking
- Store discount
Work authorisation:
- United Kingdom (required)
Work Location: In person
