Elevate Your Career at Chelsea's Premier Skin Clinic!
Front of House Extraordinaire - Full Time
Are you passionate about skincare and exceptional customer service? The award-winning D.Thomas Clinic in Chelsea is seeking a 5-star Front of House professional to join our elite team!
Who we are:
D.Thomas Clinic is not just a skin clinic – we're the epitome of luxury skincare in London. Our state-of-the-art treatments and unparalleled customer experience have made us the go-to destination for those seeking transformative skin solutions.
What sets you apart:
- Experience in a busy, high-end customer-facing role
- Passion for skincare and aesthetics
- Exceptional customer service skills
- Impeccable presentation and telephone manner
- Ability to multitask and think creatively
- Strong problem-solving skills and numerical aptitude
- Excellent communication and interpersonal skills
*Eagerness to learn and grow in the aesthetics industry
*A professional and mature outlook on work
*An excellent command of the written and spoken English language
Your mission:
- Be the face of our prestigious clinic, ensuring a 5-star experience for every client
- Masterfully manage therapist schedules and appointments
- Handle payments and daily financial reconciliations with precision
- Provide advice and guidance on skincare products and treatments
- Maintain our luxurious clinic environment to the highest standards
- Manage stock with efficiency and accuracy
- Address client feedback and inquiries with grace and expertise
What We Offer:
- Competitive salary; commensurate with experience OTE £26-28k per annum
- Opportunity to work in one of London's most exclusive clinics
- Discretionary complimentary aesthetic treatments
- Staff rates on premium skincare products
*Friends and Family discount program
*Work-Life Balance: Enjoy a 4-day workweek with a set rota
- Career Growth: Learning and development opportunities in and exciting expanding company
- Inclusive Excellence: Thrive in our dynamic, supportive, and diverse workplace
Join the Elite:
If you're ready to elevate your career and be part of a team that's redefining luxury skincare, we want to hear from you. Apply now and help our discerning clientele achieve their skin goals in style!
Experience the pinnacle of skincare excellence – become the face of D.Thomas Clinic!
Valid UK work permit is essential.
Job Types: Full-time, Permanent
Pay: £26,000.00-£28,000.00 per year
Benefits:
Ability to commute/relocate:
- London SW3 2HU: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Do you have Excelent command of both written and spoken English, are you confident on the phone.
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 2 years (preferred)
Language:
- Fluent English (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person