Job Posted: 6 June 2026
- Contract Term: Permanent
- Location: Yarmouth, Isle of Wight
- Contract Type: Full time
- Salary: £13.00
- Industries: Catering, Hospitality & Bar Customer Service Retail
Job Start Date: 29.06.2026
Join the Grace’s Bakery Team – Shop Supervisor in Yarmouth
Grace’s Bakery is looking for an organised, friendly, and motivated Shop Supervisor to support our Yarmouth team and occasionally cover at other locations. If you love working in customer-facing roles and enjoy inspiring others to deliver exceptional service, this could be the perfect opportunity for you.
Supporting the Shop Manager in the day-to-day running of our Yarmouth store
Stepping in for the Manager during their absence
Opening and closing the shop and managing keys securely
Handling cash, including cashing up and ordering change
Managing stock levels, ordering supplies, and ensuring effective stock rotation
Serving customers and providing accurate allergen information
Promoting our customer loyalty scheme and monthly offers
Preparing and serving food and drinks (including using an espresso machine)
Ensuring consistently high standards of customer service
Maintaining compliance with food hygiene regulations and supporting our 5-star hygiene rating
Assisting with rota planning and responding to staff absences
Acting as a positive role model and upholding the expectations in our Company Handbook
Contributing to performance monitoring, feedback, and on-the-job training
We’re looking for someone who:
Has previous leadership experience (ideally in a retail or food service setting)
Is confident in customer-facing environments and enjoys upselling products
Can motivate and lead a team while resolving problems calmly and effectively
Is adaptable, solutions-focused, and maintains a positive attitude during change
Is able to travel to all Grace’s Bakery locations (Newport, Ryde, Shanklin, Yarmouth)
£13 per hour
32–48 hours per week (4 to 6 days - up to 6 days occasionally for holiday or sickness cover.)
Shifts between 7:30am and 6pm, Monday to Saturday
Main place of work: Yarmouth, with occasional travel to other store locations required for holiday and sickness cover
Employee Assistance Programme for mental health and wellbeing support
Staff discount on Grace’s Bakery products
Local business discounts through Isle of Wight Chamber of Commerce membership
To apply, please send your CV in pdf format, and a short cover letter explaining why you'd be a great fit for this role. We look forward to hearing from you!
Our Interview Process:
We believe in finding the right match for both you and our team, which is why we've designed a comprehensive two-stage interview process:
Stage 1- Interview
Selected candidates will be invited to our Ryde Head Office for an in-depth conversation about the role and your relevant experience.
Stage 2- Assessment
If Stage 1 goes well, we'll invite you back for a 2-hour practical assessment with the team. This is an opportunity for you to get a feel for the role and for us to see your skills in action before deciding who is best suited to the position.
We welcome feedback at all stages of our recruitment process, so please do let us know your thoughts!
