Job Summary
We are seeking an energetic and welcoming Front of House team member to create a vibrant, memorable experience for every customer. In this role, you will be the first point of contact, ensuring smooth operations and exceptional guest service. Your enthusiasm and professionalism will help foster a lively atmosphere where guests feel valued and cared for. This position offers an exciting opportunity to develop your hospitality skills while contributing to a dynamic team environment.
Responsibilities
- Greet guests warmly upon arrival, providing friendly and efficient service throughout their visit
- Manage reservations, seating arrangements, and waitlists to optimize guest flow
- Take accurate orders and relay them promptly to the kitchen staff, ensuring food safety standards are maintained
- Handle customer enquiries via phone with professionalism, demonstrating excellent phone etiquette and communication skills
- Maintain cleanliness and organization of the front-of-house area, including dining areas
- Support delivery drivers by coordinating pickups and ensuring timely service delivery when required
Skills
- Proven experience in hospitality, restaurant service, or related food industry roles
- Knowledge of food preparation, serving techniques, and food safety protocol
- Strong communication skills with the ability to engage positively with customers and team members
- Ability to handle multiple tasks efficiently in a fast-paced setting
- Familiarity with barista techniques
Join us to be part of a lively team dedicated to delivering outstanding custome experiences! Your enthusiasm, attention to detail, and passion for hospitality will make a real difference every day.
Pay: From £12.71 per hour
Benefits:
- Discounted or free food
- Employee discount
Work Location: In person