Overview
Join our vibrant coffee shop team as an Assistant Manager and be at the heart of creating memorable experiences for our guests! This dynamic role offers an exciting opportunity to lead a passionate team, oversee daily operations, and ensure exceptional service standards. As an energetic and motivated leader, you will play a key role in maintaining the high-quality food and beverage offerings that define our brand. Your culinary expertise, hospitality skills, and leadership will drive the success of our bustling coffee shop environment.
Duties
- Serve high quality coffee drinks while maintaining company standard.
- Support the Store Manager in supervising daily shop operations, ensuring smooth workflow and excellent customer service
- Assist in managing team schedules, delegating tasks, and motivating staff to deliver top-tier hospitality experiences
- Oversee food preparation and cooking processes, maintaining consistency and quality in all menu items
- Ensure compliance with food safety regulations and uphold cleanliness standards across the premises
- Train new staff members on serving techniques, food production, and safety procedures to foster a knowledgeable team
- Monitor inventory levels, place orders for supplies, and manage stock to prevent shortages or waste
- Handle customer inquiries, resolve complaints promptly, and create a welcoming atmosphere for all guests
Qualifications
- Proven supervising experience in a restaurant, café, or hospitality setting with team management responsibilities
- Strong background in food preparation, setting up displays and barista practices.
- Knowledge of food safety standards and best practices for food production and handling
- Excellent leadership skills with the ability to motivate and develop team members
- Previous experience in coffee shop environments is highly desirable
- Demonstrated ability to multitask efficiently in a fast-paced setting while maintaining attention to detail
- Passion for delivering exceptional customer service and fostering a positive team culture
Embark on a rewarding journey where your culinary talents and leadership skills help craft extraordinary coffee shop experiences. We’re committed to supporting your growth as you inspire your team to serve with enthusiasm and professionalism every day!
Pay: From £13.50 per hour
Benefits:
- Discounted or free food
- Employee discount
Work Location: In person