At Bright Futures, we champion the potential of every person with autism and a learning disability, believing wholeheartedly in their ability to thrive and lead the most fulfilling lives. We’re looking for passionate and experienced Quality and Compliance Manager to join our team.
The Quality & Compliance Manager is responsible for leading the operational quality assurance programme across Bright Futures adult residential services. The role provides independent oversight of quality, governance and regulatory compliance whilst working alongside Registered Managers, Area Managers and senior leaders to deliver sustainable improvements. The role will involve completing a programme of monthly quality audits, provide coaching and support where improvements are required, validate that actions have been embedded and ensure every service always remains inspection ready.
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Significant experience in adult social care in a Registered Manager, Area Manager, Quality or Compliance role.
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Experience of leading or supporting services through CQC inspections with Good and/or Outstanding outcomes.
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Experience of undertaking quality audits and implementing measurable service improvements.
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Strong working knowledge of the CQC regulations and inspection framework, fundamental standards, and associated legislation.
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Understanding of the forthcoming changes to the CQC inspection framework and ability to interpret regulatory developments into operational practice.
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Experience of coaching leaders and holding services accountable for improvement.
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Excellent report writing, analytical and communication skills.
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It would be advantageous to have inspected residential homes in the capacity of a CQC Inspector.
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Level 5 Diploma in Leadership for Health and Social Care (or equivalent) (essential).
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Lead Auditor or recognised Quality Assurance qualification (desirable).
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A full driving license is essential along with access to your own vehicle.
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Willingness to travel between sites across the organsiation.
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Flexibility to support business needs and to continually manage and prioritise complex multiple projects and tasks within tight timescales against competing demands and influences.
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This role will be appointed on a permanent basis.
The role will be based at our Head Office in Lymm with additional travel across our sites.
#IND2
At Bright Futures, we make a real difference in the lives of young people and adults with autism, special educational and complex needs. Through our dedicated and expert team, we deliver outstanding care and education.
Our team are here because they are passionate about improving the lives of the individuals we support. Our employees are the key to the exceptional quality of care and education that we provide. It’s why we invest in our people, fostering their personal and professional growth to ensure they can excel and develop in their journey with us.
We can’t promise that it will always be easy, but we can promise here at Bright Futures it will be worthwhile. You’ll be making a difference to the lives of the people we support, celebrating their achievements, and providing unwavering support during challenging times. The feedback from our people is that the good days will always outshine; especially with the backing and support of the whole team.
No matter your role, everything we do is focused around our unwavering commitment to the people we support. Our aim is that every individual we support thrives and socially develops as active members of their local community.
