We are looking to recruit a Medicines Counter Assistant to work at our branch in Guildford.
We are looking for a friendly, enthusiastic person to join our team. Someone who is a team player with strong interpersonal skills who is organised and keen to support their colleagues in delivering the highest levels of customer service and patient care.
The role requires a candidate who is also flexible and willing to learn new skills, they must be personable and diplomatic when resolving customer issues. Salary is dependant on candidate experience.
The role will involve:
- Learning how to tailor conversations with every customer to ensure they leave the pharmacy feeling informed and confident about their healthcare needs, as well as a smile on their face
- Creating relationships with valued customers and working at the counter giving basic advice to customers and taking money for sales or prescriptions
- Stock replenishment and maintaining a professional appearance of the pharmacy
- Handling prescriptions and knowing the requirements (payments, exemptions etc)
- Answering phone calls and handling customer inquiries
- Working accurately and maximising sales experience for the customer
The right candidate should:
- Have excellent interpersonal skills
- Be self motivated, well-organised, a good listener and discreet
- Have good organisational and time management skills
- Follow instructions well and have numeracy skills to handle cash and stock
- Be computer literate and have high levels of literacy and numeracy
- A willingness to learn and work in a team
- Work accurately with great attention to detail in a busy environment
Job Type: Full-time
Pay: £12.00-£13.00 per hour
Benefits:
Work Location: In person
