Job Overview
A busy and fulfilling role involving typical FM contract management administration and helpdesk duties at Manchester Airport.
Issuing Maximo work planned & reactive orders to engineers and subcontractors, updating Maximo with notes/closures, chasing updates.
Main Duties
Helpdesk: Handling work orders for reactive and planned works, including assignment to engineers/subcontractors, completion of work orders, uploading documentation, chasing up open jobs. Chasing engineers/subcontractors/suppliers for maintenance reports for uploading to Maximo
Actively review open work orders to ensure attendance/completion within SLA/KPI timeframes where possible and to keep open jobs to a minimum.
Support with the the preparation and review of data for SLA/KPI monthly reports.
Administration support issuing POs to contractors and chasing contractors for dates.
Support with administering the Security ID and permit process when required.
Collation of documentation to support the application for payment.
Support with the Issue of quotations for remedial works and projects on site & obtaining quotes from suppliers
Assist with pulling documentation and data together to support monthly invoicing
Ordering parts required for remedial works once approved by the client
Raising /Approval of SAP purchase orders/invoices
General filing of documents & printing/collating
Any other duties as required by the Contract Support Manager
What we are looking for
Ideally already have experience in a similar facilities management role, helpdesk or contract admin.
Well organised, methodical and practical approach
Motivated and adaptable
Team player willing to work with others and do whatever it takes to deliver performance.
Excellent IT & communication skills essential
Polite telephone manner.
Good Microsoft Excel skills would be beneficial to the role
Experience using Maximo would be an advantage
