Hourly salary: Discussed during a Private & Confidential chat
Croxteth Dental Centre, Liverpool L11 4SH
8-Surgery Practice\Full-Time\ Up to 40 Hours Per Week\ Monday-Friday
Pay: Banding discussed at interview, depending on experience
Croxteth Dental Centre is looking to welcome experienced Dental Receptionists to our friendly team at our established 8-surgery practice in Croxteth, Liverpool.
We have two opportunities available, depending on your level of experience:
For an experienced dental professional with 3+ years' experience working within a dental practice, including strong dental reception experience.
You will take a lead role in supporting reception performance, patient journeys and practice growth, including:
- Leading and supporting the reception team.
- Coordinating treatment plans and supporting patients with treatment options.
- Confidently discussing private treatment, finance and appropriate upgrades.
- Supporting KPIs, commercial targets and practice performance.
- Training and mentoring reception team members.
- Working closely with clinicians and Practice Management to deliver an excellent patient experience.
Previous Lead Receptionist, Senior Receptionist or TCO experience would be advantageous.
For an experienced Dental Receptionist with a minimum of 12 months' dental reception experience.
Your role will include:
- Welcoming patients and providing a friendly, professional first point of contact.
- Managing appointments, recalls and patient enquiries.
- Answering telephone calls and dealing with patient queries.
- Processing payments and maintaining accurate patient records.
- Supporting clinicians and the wider dental team.
- Helping ensure the smooth running of the reception area and an excellent patient experience.
For both roles, you'll be professional, organised, confident and patient-focused, with excellent communication skills and the ability to work effectively in a busy dental environment.
Experience with dental practice software is preferred.
- Pay banding discussed at interview based on experience.
- Full-time hours, up to 40 hours per week.
- Monday-Friday working pattern.
- Ongoing training and development.
- Career progression within a growing dental group.
- Supportive management and team environment.
- Employee dental benefits.
- Performance-related bonus opportunities for the Lead Receptionist/TCO role.
Whether you're an experienced Dental Receptionist looking for your next opportunity or a senior dental professional ready to step up as a Lead Receptionist/TCO, we'd love to hear from you.
Apply today with your CV for a confidential discussion about the role and package available.
