Job Title: Multi-Service Team MemberLocation: St Andrews
Job Type: Full-Time & Part-Time roles available
Reports To: Bar Manager / FOH Manager
Pay: Hourly
Start Date: ASAP
Job Overview:We are looking for an energetic, customer-focused and adaptable Multi-Service Team Member to join our vibrant venue. This role combines responsibilities across multiple areas: restaurant service, front-of-house hosting, cinema reception, and retail sales. If you thrive in a fast-paced environment and enjoy variety in your day-to-day work, this is the perfect opportunity for you!
Key Responsibilities:Restaurant Service (Waiter Duties)
- Take customer food and beverage orders accurately and efficiently.
- Deliver food and drinks in a timely manner, ensuring a high standard of service.
- Maintain cleanliness of tables and dining areas.
- Upsell menu items and promotions.
Host/Front Desk Duties
- Greet guests warmly upon arrival and manage waitlists or bookings for dining or games.
- Handle guest queries and complaints professionally.
- Coordinate with restaurant and cinema staff to ensure smooth customer flow.
- Assist in crowd control during peak periods or special events.
Cinema Assistant
- Responsible for sale of cinema tickets to customers.
- Monitor cinema cleanliness and report any issues.
- Operate concession stands, including handling cash and card transactions.
- Ensure compliance with safety procedures.
Retail Sales
- Engage customers and assist with product selections.
- Process sales using POS systems accurately.
- Maintain stock presentation and replenish shelves.
- Handle returns, exchanges, and customer inquiries in-store.
Required Skills & Experience:
- Previous experience in any of the following: hospitality, customer service, retail, or cinema/theatre.
- Excellent interpersonal and communication skills.
- Ability to multitask and adapt to different roles during a shift.
- Comfortable with POS systems and handling money.
- Team player with a positive, “can-do” attitude.
Desirable Attributes:
- Barista or RSA certification (if applicable).
- Knowledge of food hygiene and safety standards.
- Passion for entertainment, food service, and guest experience.
- Flexible availability, including evenings, weekends, and holidays.
- Can Do attitude, happy to be in an On-your-feet role
Job Types: Full-time, Part-time, Permanent
Pay: From £12.91 per hour
Benefits:
- Discounted or free food
- Employee discount
Application question(s):
- Available to work April - October?
Work Location: In person
