ABM is currently recruiting for a Part-Time, Permanent Cleaning Supervisor for an immediate start in Loretto College in Coleraine, County Londonderry.
Purpose:
Assist with the smooth running of the business on a day to day basis. Support the ABM Management team to meet the customer’s needs. Drive forward quality in standards, maintaining excellence and compliance to policy & regulatory requirements at all times.
Shift Time:
- Monday-Friday
- 17.5 hours from 2:15 PM to 5:45 PM
Key responsibilities
Service Provision:
- Ensure the delivery of services to meet the needs and exceed the expectations of the customer, within the scope of the contract.
- React in a timely manner to any issues that arise and support their resolution.
- Continually assess the need for and monitor the availability and serviceability of all uniforms, site-specific clothing, PPE, equipment and materials.
- Appropriate allocation of staff to ensure site schedule and specification are met.
People Supervisor and Development:
- Assist with the recruitment, training, and daily management of Operatives.
- Manage attendance appropriately, and escalate issues to Line Manager.
- Be dynamic in leading the team to deliver best in class customer service.
- Create a harmonious working environment and proactively identify conflict at the source, escalating as appropriate.
- Maintain a fair and inclusive working environment, free from discrimination or prejudice.
- Ensure you are visible and contactable whilst on duty.
Business Administration:
- Ensure time sheets are completed correctly and on time.
- Ensure that all records relating to employment are completed and sent to appropriate Manager.
- Manage the holiday schedule for staff, whilst maintaining required levels of service provision.
- Validate proof of delivery on orders received, escalate any discrepancies and support resolution.
Quality Management and Health and Safety:
- Ensure and promote a safe working environment.
- Carry out training, including tool box training, where appropriate.
- Be aware of all company policies and procedures, as per employee handbook.
- Report all incidents, accidents and near-misses in line with policy.
- Complete relevant audits and questionnaires, and take remedial actions where improvement is required.
- Update site manual as requested.
Other:
- Support the growth of the business, where possible, by up-selling and cross-selling to the customer and by passing on potential sales leads,
- Support any customer initiatives which could lead to longer term benefits to both the customer and ABM.
- Any other ad-hoc duties as reasonably requested by a member of the ABM Management team.
Skills and Experience
Essentia Criteria:
- Willing to work flexible hours.
- Ability to work under pressure.
- Ability to pass security requirements/vetting.
- Eligibility to work in Ireland.
- Good written and spoken English.
Desired Experience:
- School leaving standard qualifications in Maths and English.
- Experience within the relevant industry, or a similar environment.
- Experience of staff supervision.
- Experience working within a results-oriented environment.
- Time spent in a customer service environment.
- Full clean driving licence.
Desired Skills:
- IT literate including knowledge of Word, Excel and Outlook.
- Motivational skills and influencing skills.
- Good communicator, able to convey information in a clear, simple and warm manner.
- Ability to motivate and actively support team members.
- Able to diffuse and handle difficult situations/people.
- Excellent customer care skills.
Attitude and Motivation:
- Confident.
- Flexible, reliable, responsible, calm under pressure.
- Positive and supporting of site needs/requirements.
- A desire to provide a professional service and to build a successful team.
- Willing to continue professional development and to develop the role.
- Willing to undergo, and provide where appropriate, training/coaching in line with organisational philosophy.
Benefits
- Refer a Friend Scheme
- Employee Assistance Program
- Cycle to Work Scheme
Who we are?
We at ABM, are a global team of 100,000+ dedicated professionals committed to providing safe and healthy spaces where people live, work, and travel. For over a century, we've been serving communities around the world, delivering exceptional facility solutions to businesses of all sizes.
From schools and commercial buildings to hospitals, data centres, manufacturing plants, and airports, we help keep every space open and operating smoothly. But more than that, we believe in putting people first. We know that safe and clean environments are crucial for everyone's well-being, and we take that responsibility seriously. That's why people everywhere count on ABM to deliver the services they need to thrive.
A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential facility services and forward-looking performance solutions across a wide range of industries – from commercial real estate, healthcare, education, technology and data, manufacturing, pharmaceutical and life sciences and more.
With regional operations based in Dublin, Belfast, and Cork, ABM is home to more than 2,300 team members across the Republic of Ireland and Northern Ireland.
Founded in 1909, ABM serves over 20,000 clients throughout the United States, United Kingdom, Republic of Ireland, and other international locations.
The above description is intended to give candidates an appreciation of the role envisaged for this position and the range of duties. It does not outline all detail or every activity, and should be utilised as a general guide only, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed at offer stage and thereafter during the company`s appraisal process.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. ABM welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of our recruitment process and should call 01 679 2288 to request same.
ABM is an equal opportunities employer.
#NI
MOM-SPF
Job Types: Part-time, Permanent
Pay: £13.71 per hour
Benefits:
- Company events
- Cycle to work scheme
- Health & wellbeing programme
- Referral programme
Experience:
- Supervising: 1 year (preferred)
Language:
Work authorisation:
- United Kingdom (required)
Location:
- Coleraine, County Londonderry (required)
Work Location: In person
