Woking & Sam Beare Hospice and Wellbeing Care are pleased to announce the following position:
Shop Manager (Addlestone)
Woking & Sam Beare Hospice and Wellbeing Care are looking for a motivated Shop Manager to run our brand new charity shop. Our shops generate vital income to support specialist palliative and end of life care for patients, carers and families across North West Surrey. In this rewarding role, you will manage daily shop operations, support colleagues and volunteers, oversee stock, pricing and merchandising, promote Gift Aid and ensure customers and donors receive a warm, professional welcome.
Key responsibilities
· Manage day-to-day shop operations, stock, pricing and merchandising.
· Lead, support and motivate staff and volunteers.
· Deliver excellent customer and donor service.
· Promote Gift Aid and help maximise sales income.
· Maintain accurate cash handling, banking and records.
· Ensure the shop is safe, compliant and welcoming.
· Work flexibly across Hospice retail locations, including weekends and bank holidays.
About you
We are looking for someone with retail management or supervisory experience, strong organisational skills and the ability to motivate a team. You will be confident working with customers, donors, colleagues and volunteers.
Good communication, basic IT and numeracy skills are important. Experience in fashion retail, charity retail or working with volunteers would be an advantage.
Why join us?
This is a great opportunity to combine retail leadership with purpose, helping raise vital income for local hospice care. If you are passionate about retail, people and making a difference in the community, we would love to hear from you.
To apply:
Please visit our website www.wsbh.org.uk and submit your application by 16.09.2026. We will be interviewing throughout the recruitment process and reserve the right to close this vacancy early, so early applications are encouraged.
Job Type: Full-time
Pay: £26,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Referral programme
- Sick pay
- Store discount
Work authorisation:
- United Kingdom (required)
Work Location: In person
